Case Studies

DATA DRIVEN RESULTS OUR CLIENTS RELY ON US TO DRIVE EPIC GROWTH

Since 2010, Shout's experienced experts have propelled Australia's top brands to outpace competitors and exceed industry benchmarks.

100+

COMPLETED PROJECTS

15+

YEARS OF EXPERIENCE

FEATURED CASE STUDIES.

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Our team

Work with the team that delivers. Every time.

Our values power reliable results. Meet our department heads who live & breath these values.

Founder, Director

Founder, Director

Michael Jenkins

Michael is a pioneer of the Australian digital marketing landscape. Since opening Shout in 2010, he's driven growth for businesses of every shape and size. There isn't a digital challenge he hasn't seen or a platform he's not experienced in.

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HEAD OF GROWTH

HEAD OF GROWTH

Guy Rintoul

Guy brings a postgraduate qualification and 10+ years' experience across SEO, Google Ads, social and web development. He sits at the intersection of strategy and delivery — building client partnerships and cutting through jargon to deliver clear, measurable growth.

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Head of Paid Media

Head of Paid Media

Gabriela Serrano Ruiz

Gabriela has 14 years in performance marketing, including Head of Biddable Media at B&T's 2023 Performance Agency of the Year, and 10 years in executive leadership. She develops data-driven strategy across all paid media and leads teams towards excellence.

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Head of SEO

Head of SEO

Chamal Alahakoon

With 10+ years across enterprise and technical SEO, CRO and analytics, Chamal specialises in turning complex websites into high-converting customer journeys — especially where SEO, journey optimisation and emerging AEO/GEO opportunities intersect.

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SENIOR SEO LEAD

SENIOR SEO LEAD

Parmiss Kia

Parmiss brings 15+ years of senior in-house and agency SEO leadership, having driven organic and paid search growth at Kmart Australia ($450M incremental revenue), Country Road Group ($35M) and REA Group ($375M). She now specialises in AI Search and Answer Engine Optimisation,.

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DIRECTOR OF CLIENT SERVICES

DIRECTOR OF CLIENT SERVICES

Eric Shaikh

Eric leads client services at Shout, bringing extensive digital marketing experience and a consultative approach to bridging strategy and business outcomes. He's built a career on customer advocacy, turning complex challenges into clear, accountable growth plans.

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SEO CONTENT MANAGER

SEO CONTENT MANAGER

Anna Martin

Anna spent years as a TV editor for networks including Warner Bros., ITV Studios, Fremantle and BBC Studios, cutting shows like My Kitchen Rules and The Great Australian Bakeoff. She now brings that storytelling instinct to Shout's content strategy.

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PAID MEDIA SPECIALIST

PAID MEDIA SPECIALIST

Laura Ridley

15+ years running paid social and performance media for major brands — Nestlé, Nespresso, Lion and Spotify as Performance Director at Reprise Australia (APAC Agency of the Year, 2021). Deep, hands-on paid social expertise at real scale.

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