Paid search has changed. Partner with a paid search agency that’s
changed with it.
High-intent prospects are searching, comparing and ready to act. Shout helps you capture them with paid search campaigns built around relevance, conversion quality and profitable growth. Get your X-Chart and see where your campaigns stand.
Get your personalised free X-Chart to find out
Gabriela Ruiz
Head of Biddable Media
18 years of experience
Trusted by Australia’s most recognised brands
Struggling to make paid search work?
Rising costs per click
Competition in the auction keeps pushing costs up, especially in competitive industries, making it harder to maintain the same return over time.
High click volume, low lead quality
Campaigns generate plenty of clicks and even conversions, but the leads coming through aren’t a good fit or don’t turn into paying customers.
Disconnected channels
Search, Shopping, Display and YouTube run as separate accounts with no shared strategy, so the budget isn’t moving to whatever’s actually converting.
Difficulty proving ROI
Even when a campaign is performing, it can be hard to clearly attribute results back to spend in a way that justifies the budget internally.
Fixing paid search starts with knowing what’s not working
Your paid search performance made clear
Before you invest more in paid search, you need to know whether your current campaigns are working in your favour, how your results compare to competitors, and where budget is being wasted. The X-Chart is Shout’s proprietary marketing audit, built around a guaranteed sales forecast for your business over the next 3, 6 and 12 months. It gives you a clear commercial view of what’s converting, what isn’t, and exactly what it will take to grow profitably.
No obligation to sign
100% Confidential
Personalised for brand
An Australian paid search team building real ROI for your business
It’s why brands choose Shout
Paid search only works when every dollar is spent with purpose, but too many campaigns chase clicks without a clear plan for what happens after someone lands on your site, so spend goes out the door with no real commercial outcome attached. As a 100% Australian digital marketing agency, Shout Digital builds your keyword strategy, campaign structure, ad messaging, bidding, tracking and landing pages as a single connected system, led by senior specialists across Google Ads, Display, Shopping and YouTube. Every click works toward a lead, a sale, or a booking, not just a number on a dashboard, with transparent reporting to prove it.
We’re business people too,
and we understand how busy you are.
So here’s our pitch in 30 seconds.
We’re in the top 3% of Google Partners in Australia, with 15 years of experience turning ad spend into measurable results. That experience is backed by proprietary tools that give us a level of insight most agencies simply don’t have, so every decision, from bidding to budget allocation, is grounded in data, not guesswork. It’s this combination of platform access, hands-on experience and purpose-built technology that separates campaigns that just spend from campaigns that actually perform. Book a call, and we’ll show you exactly where to focus first.
Michael Jenkins
Conquer every Google channel
With paid search, every dollar is trackable back to a click, a lead, or a sale, giving you a level of control and measurability that’s hard to match with any other channel. Shout Digital manages every stage of that journey, across Google Ads, Shopping, Display and YouTube, as one connected strategy rather than four separate accounts.
01
Google Ads
We’ll build and manage Search campaigns that put you in front of ready-to-buy customers before your competitors get the click.
02
Google Display
Be everywhere. We’ll explode your brand’s visibility, drive conversions and reach new audiences across 35 million apps and websites.
03
Google Shopping
Get your products in front of ready-to-buy audiences and watch your sales skyrocket with a power-packed Google Shopping campaign.
04
YouTube Ads
Put your brand in front of the world’s second-largest search engine. We’ll craft video ads that stop the scroll and turn viewers into customers.
We were referred to Shout by Bed Bath N Table who highly recommended them. Shout has increased our organic search by 36% in 9 months and it’s climbing steadily. They are also handling our international campaigns.
Helping a do-it-yourself business do it themselves globally.
Shout helped create an international search strategy to drive brand awareness and demand generation and helped launch several new products successfully.
Trustindex verifies that the original source of the review is Google.
We’ve been working with Shout for our SEO after trying a few other agencies, and the difference has been excellent. The team is knowledgeable, professional and easy to deal with, and they keep us informed with clear updates on our progress each month. We’ve been really happy with the service and results so far.
Posted on Google
Gregory Levett
Trustindex verifies that the original source of the review is Google.
We've used Shout for our SEO after trying several other agencies, and couldn't be happier with the team. They're all highly experienced and keep us well updated on our monthly progress.
Posted on Google
Rodney Norris
Trustindex verifies that the original source of the review is Google.
Excellent customer service!
Posted on Google
Thomas Morgan
Trustindex verifies that the original source of the review is Google.
These guys have done great work for my small service-based business. Highly recommend them - It's worth the investment and much, much more :)
Posted on Google
Ash Cherrett
Trustindex verifies that the original source of the review is Google.
Michael and the team are the best in the business - professional, passionate and a pleasure to work with.
Posted on Google
matt alpass
Trustindex verifies that the original source of the review is Google.
Great experience working with Michael and Sangeeta from Shout. The Shout team has supported our digital marketing by building and optimising our SEO strategy from the ground up. Their approach has been thorough, transparent, and consistently results-driven. A big shout out to Sangeeta in particular as she has been incredible with her dedication quality of work and follow up. Highly recommend Shout for anyone looking to strengthen their online presence through SEO.
Posted on Google
Michael Harvey
Trustindex verifies that the original source of the review is Google.
I've worked with Michael and his team at Shout Digital on several long term projects over the past 8 years, and I've always been impressed by the professionalism, accountability and frankly honest approach to simplifying digital marketing and providing great, reliable results for our projects time and time again. We have worked on several Magento and Shopify migrations both domestically and global brands and the technical expertise in replatforming ecommerce sites without losing search equity first class. Shout Digital is setting a better standard for the whole industry and I would definitely recommend them to brands starting out all the way to established complex marketing operations.
Posted on Google
Nigel Ewart
Trustindex verifies that the original source of the review is Google.
We’ve had a fantastic experience working with Michael, Sangeeta, and the team at Shout. They supported us in building and optimising our SEO strategy from the ground up, taking a thoughtful, data-driven approach that delivered consistent results. Their process has been transparent and well-structured, with reporting that is clear, easy to understand, and genuinely useful. Sangeeta's communication has been excellent throughout, and we’ve always felt informed and supported. We highly recommend Shout to any organisation looking to strengthen their online presence through SEO.
Posted on Google
Michael Gammon
Trustindex verifies that the original source of the review is Google.
We've been working with Shout for a little over a year now - moving to external support from an agency was a big transition for us, but one that the Shout team, specifically Matilda & Megan M have supported us with tremendously. Willing and eager to understand our requirements and how to best deliver on that each and every week. We look forward to continuing to work together in the future.
Posted on Google
Jessica Townley
Trustindex verifies that the original source of the review is Google.
Our experience with Michael and the team has been excellent. Their interest and ability to understand our business has been crucial in developing strategies that have improved both the growth and reach of our brand. In addition they have been able to bring in professional creative support to further develop and update our website.
Posted on Google
Michelle Skinner
High-performing paid search campaigns need an experienced team
What separates a campaign that plateaus from one that keeps improving is the strategists behind it. Shout is led by experienced digital marketing specialists.
Michael is a pioneer of the Australian digital marketing landscape. Since opening Shout in 2010, he’s driven growth for businesses of every shape and size. There isn’t a digital challenge he hasn’t seen or a platform he’s not experienced in.
Guy Rintoul
HEAD OF GROWTH
Guy brings a postgraduate qualification and 10+ years’ experience across SEO, Google Ads, social and web development. He sits at the intersection of strategy and delivery — building client partnerships and cutting through jargon to deliver clear, measurable growth.
Gabriela Serrano Ruiz
Head of Paid Media
Gabriela has 14 years in performance marketing, including Head of Biddable Media at B&T’s 2023 Performance Agency of the Year, and 10 years in executive leadership. She develops data-driven strategy across all paid media and leads teams towards excellence.
Chamal Alahakoon
Head of SEO
With 10+ years across enterprise and technical SEO, CRO and analytics, Chamal specialises in turning complex websites into high-converting customer journeys — especially where SEO, journey optimisation and emerging AEO/GEO opportunities intersect.
Parmiss Kia
SENIOR SEO LEAD
Parmiss brings 15+ years of senior in-house and agency SEO leadership, having driven organic and paid search growth at Kmart Australia ($450M incremental revenue), Country Road Group ($35M) and REA Group ($375M). She now specialises in AI Search and Answer Engine Optimisation,.
Eric Shaikh
DIRECTOR OF CLIENT SERVICES
Eric leads client services at Shout, bringing extensive digital marketing experience and a consultative approach to bridging strategy and business outcomes. He’s built a career on customer advocacy, turning complex challenges into clear, accountable growth plans.
Anna Martin
SEO CONTENT MANAGER
Anna spent years as a TV editor for networks including Warner Bros., ITV Studios, Fremantle and BBC Studios, cutting shows like My Kitchen Rules and The Great Australian Bakeoff. She now brings that storytelling instinct to Shout’s content strategy.
Laura Ridley
PAID MEDIA SPECIALIST
15+ years running paid social and performance media for major brands — Nestlé, Nespresso, Lion and Spotify as Performance Director at Reprise Australia (APAC Agency of the Year, 2021). Deep, hands-on paid social expertise at real scale.
Paid search refers to advertising that appears within search engine results, most commonly through Google Ads, where businesses bid to have their ads shown for specific search terms. It covers a range of formats beyond standard text ads, including Google Shopping, Display and YouTube advertising, all managed through the same Google Ads platform.
Google Ads (Search) targets people actively searching for specific terms with text-based ads, while Google Display shows visual ads across websites and apps as people browse. Google Shopping displays product listings with images and pricing directly within search results, and YouTube Ads run video advertising before, during or alongside YouTube content, each suited to a different stage of the customer journey.
It depends on your goals and budget. Search and Shopping tend to deliver the fastest, most measurable results since they capture existing demand, while Display and YouTube are better suited to building awareness and staying top of mind. We’ll recommend a mix based on where your customers actually are, not a one-size-fits-all package.
Google Ads generally uses an auction-based system, where advertisers bid on keywords or audiences, and ad placement is determined by a combination of bid amount and ad quality, known as Quality Score. Businesses typically pay per click, per impression, or per conversion, depending on the campaign type and chosen bidding strategy.
Yes, Google Shopping is a distinct campaign type within Google Ads, specifically designed for ecommerce businesses, displaying product images, pricing and store information directly within search results. Unlike standard text ads, Shopping campaigns are driven by a product feed rather than manually selected keywords.
Paid search can generate traffic and leads almost immediately after a campaign goes live, unlike SEO, which typically takes months to show results. However, campaigns usually need an initial learning period, often a few weeks, for platforms to optimise targeting and bidding based on real performance data.
Paid search and SEO serve different purposes and work best together rather than as alternatives, with paid search delivering immediate visibility and SEO building sustainable, long-term organic traffic. Many businesses use paid search to generate quick results while SEO strategy builds momentum in the background.
It works for both, but the structure differs. Lead generation businesses typically focus on Search campaigns built around high-intent queries, while ecommerce businesses often lean more heavily on Shopping campaigns to showcase products directly.
PPC (pay-per-click) management refers to the ongoing process of planning, running and optimising paid search campaigns, including keyword research, bid management, ad creation, and performance analysis. Effective PPC management requires continuous monitoring and adjustment, rather than setting up a campaign once and leaving it unmanaged.
Success metrics depend on campaign goals but commonly include click-through rate, cost per click, conversion rate, cost per acquisition and return on ad spend. It’s important to align metrics with the specific objective of each campaign type, since a Display awareness campaign, for example, is measured differently to a Search campaign focused on direct conversions.
Shout Digital manages campaigns across Google Ads, Display, Shopping and YouTube with a strategy built around your specific business goals, not generic templates applied to every account. As Google Partners in the top 3% in Australia, our clients have generated over $100 million in new revenue working with us, a track record built on genuine platform expertise.
Shout Digital manages the full suite of Google Ads formats, including Search, Display, Shopping and YouTube, allowing campaigns to be built as a cohesive strategy rather than run in isolation. This means budget can be allocated across formats based on what genuinely drives results for your business, rather than being limited to a single channel.
Every paid search account at Shout Digital is handled by a dedicated, senior team who build strategy around your specific KPIs, audience and competitive landscape. Campaigns are continuously optimised rather than set up once and left to run, with fast, transparent reporting so you always know exactly how budget is being spent and the results it’s driving.
Yes. Before we make any changes, we run a full audit covering your keyword strategy, ad copy relevance, Quality Score, campaign structure, bidding approach and landing page experience. This gives us a clear, evidence-based picture of what’s working, what’s underperforming, and where the biggest opportunities for improvement actually are, rather than guessing based on surface-level metrics.
We dig into your search query reports, bidding data, device and location performance, and impression share to identify exactly where budget is being spent inefficiently. That might be keywords triggering irrelevant searches, bids that are too aggressive for the return they’re generating, or ad groups competing against each other for the same audience. Once identified, we reallocate that budget toward what’s actually converting.
Yes, and this is a core part of how we measure success. It’s easy to generate a high volume of clicks or enquiries that don’t translate into real business, so we track performance through to lead quality and conversion outcomes, not just click-through rate or form submissions. That means refining targeting, messaging and qualifying questions so the leads coming through are ones your sales team actually wants to talk to.
Paid search costs depend on factors like ad spend, campaign complexity and the number of platforms being managed, such as Search, Display, Shopping or YouTube. Shout Digital provides clear, upfront pricing, so you know exactly what you’re investing in from the start.
Yes, Shout Digital has experience managing Google Shopping campaigns for ecommerce businesses, including optimising product feeds to ensure listings are accurate, competitive and well-positioned within search results. This is often paired with ecommerce SEO to support both paid and organic visibility for the same products.
Yes, Shout Digital regularly combines paid search with SEO, digital PR and paid social, building an integrated strategy rather than managing channels in isolation. This approach helps ensure paid search campaigns support broader business goals, reaching customers at every stage of their journey from awareness through to conversion.