The performance marketing agency that connects every channel to
revenue
Performance marketing only works when every channel is accountable to the same outcome: revenue. Shout Digital builds and manages campaigns across search, social and display, all connected under one strategy, so nothing runs in isolation. Get your X-Chart and see where your campaigns stand.
Get your personalised free X-Chart to find out
What is an X-Chart? A free, guaranteed forecast that shows exactly what local SEO could achieve for your business over the next 3, 6 and 12 months.
Gabriella Ruiz
Head of Biddable Media
18 years of experience
Trusted by Australia’s most recognised brands
These performance marketing struggles are costing you growth
Rising costs, shrinking returns
CPCs and CPMs keep climbing across every platform, and squeezing the same results out of a bigger budget is getting harder.
Creative and messaging that’s gone stale
The same ads have been running for months, and performance is quietly declining as a result.
No one owns the full customer journey
Different specialists manage different channels, but no one’s connecting the dots between them.
Growth that’s stalled, with no clear next move
Performance has plateaued, and it’s unclear whether the answer is more budget, a new channel, or a different strategy altogether.
The gap between spend and results comes down to strategy
Understand your performance marketing
Rising costs and disconnected channels all point to the same underlying problem: no one has the full picture of what’s actually driving revenue. The X-Chart is Shout’s proprietary audit, built around a guaranteed sales forecast for your business over the next 3, 6 and 12 months. It gives you a clear, commercial view of what’s working, what’s costing you money, and exactly what it will take to turn your marketing spend into consistent, measurable growth.
No obligation to sign
100% Confidential
Personalised for brand
A performance marketing agency built to make every dollar work harder
It’s why savvy brands choose Shout
Most businesses aren’t short on marketing activity. Search, social and display often run as separate campaigns managed by separate specialists, each optimising for their own channel with no one accountable for the bigger picture: revenue. Shout Digital builds performance marketing differently, treating every channel as part of one connected strategy rather than six disconnected budgets. Backed by 15 years of experience and clients who’ve generated over $100 million in new revenue, our senior team knows how to turn marketing spend into business growth.
We’re business people too, and we understand how busy you are.
So here’s our pitch in 30 seconds.
Most agencies specialise in one channel but our team works across search, social and display as one connected discipline, backed by specialists with backgrounds at companies like Google and Apple. It shows in the multiple 5-star Google reviews from businesses who’ve seen the difference firsthand. Get in touch, and we’ll show you exactly where to focus first.
Michael Jenkins
Performance marketing for brands who expect more from their spend
Rising costs and disconnected channels are the norm in performance marketing, but they don’t have to be. Shout Digital builds every platform around one shared goal: driving real revenue for your business. Explore our services below to see how we can help.
01
Google Ads
We turn high-intent searches into real, measurable pipeline, built around campaigns that convert.
02
Meta Ads
From Facebook to Instagram, we build campaigns that hold attention long enough to drive action.
03
TikTok Ads
We create for the scroll, so your ads earn attention instead of getting skipped past.
04
Google Display
We put your brand in front of the right audience, across the sites they already visit, without wasting spend on the wrong ones.
05
LinkedIn Ads
Reach decision-makers with precision, built for the realities of B2B budgets and longer sales cycles.
06
YouTube Ads
We combine creative that holds attention with targeting built around intent, so views translate into genuine business results.
We were referred to Shout by Bed Bath N Table who highly recommended them. Shout has increased our organic search by 36% in 9 months and it’s climbing steadily. They are also handling our international campaigns.
Helping a do-it-yourself business do it themselves globally.
Shout helped create an international search strategy to drive brand awareness and demand generation and helped launch several new products successfully.
Trustindex verifies that the original source of the review is Google.
We’ve been working with Shout for our SEO after trying a few other agencies, and the difference has been excellent. The team is knowledgeable, professional and easy to deal with, and they keep us informed with clear updates on our progress each month. We’ve been really happy with the service and results so far.
Posted on Google
Gregory Levett
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We've used Shout for our SEO after trying several other agencies, and couldn't be happier with the team. They're all highly experienced and keep us well updated on our monthly progress.
Posted on Google
Rodney Norris
Trustindex verifies that the original source of the review is Google.
Excellent customer service!
Posted on Google
Thomas Morgan
Trustindex verifies that the original source of the review is Google.
These guys have done great work for my small service-based business. Highly recommend them - It's worth the investment and much, much more :)
Posted on Google
Ash Cherrett
Trustindex verifies that the original source of the review is Google.
Michael and the team are the best in the business - professional, passionate and a pleasure to work with.
Posted on Google
matt alpass
Trustindex verifies that the original source of the review is Google.
Great experience working with Michael and Sangeeta from Shout. The Shout team has supported our digital marketing by building and optimising our SEO strategy from the ground up. Their approach has been thorough, transparent, and consistently results-driven. A big shout out to Sangeeta in particular as she has been incredible with her dedication quality of work and follow up. Highly recommend Shout for anyone looking to strengthen their online presence through SEO.
Posted on Google
Michael Harvey
Trustindex verifies that the original source of the review is Google.
I've worked with Michael and his team at Shout Digital on several long term projects over the past 8 years, and I've always been impressed by the professionalism, accountability and frankly honest approach to simplifying digital marketing and providing great, reliable results for our projects time and time again. We have worked on several Magento and Shopify migrations both domestically and global brands and the technical expertise in replatforming ecommerce sites without losing search equity first class. Shout Digital is setting a better standard for the whole industry and I would definitely recommend them to brands starting out all the way to established complex marketing operations.
Posted on Google
Nigel Ewart
Trustindex verifies that the original source of the review is Google.
We’ve had a fantastic experience working with Michael, Sangeeta, and the team at Shout. They supported us in building and optimising our SEO strategy from the ground up, taking a thoughtful, data-driven approach that delivered consistent results. Their process has been transparent and well-structured, with reporting that is clear, easy to understand, and genuinely useful. Sangeeta's communication has been excellent throughout, and we’ve always felt informed and supported. We highly recommend Shout to any organisation looking to strengthen their online presence through SEO.
Posted on Google
Michael Gammon
Trustindex verifies that the original source of the review is Google.
We've been working with Shout for a little over a year now - moving to external support from an agency was a big transition for us, but one that the Shout team, specifically Matilda & Megan M have supported us with tremendously. Willing and eager to understand our requirements and how to best deliver on that each and every week. We look forward to continuing to work together in the future.
Posted on Google
Jessica Townley
Trustindex verifies that the original source of the review is Google.
Our experience with Michael and the team has been excellent. Their interest and ability to understand our business has been crucial in developing strategies that have improved both the growth and reach of our brand. In addition they have been able to bring in professional creative support to further develop and update our website.
Posted on Google
Michelle Skinner
The people connecting your marketing channels to real revenue
Real results start with real experience. Every account is handled by senior specialists across search, social and display, backed by 15 years managing performance marketing at scale.
Michael is a pioneer of the Australian digital marketing landscape. Since opening Shout in 2010, he’s driven growth for businesses of every shape and size. There isn’t a digital challenge he hasn’t seen or a platform he’s not experienced in.
Guy Rintoul
HEAD OF GROWTH
Guy brings a postgraduate qualification and 10+ years’ experience across SEO, Google Ads, social and web development. He sits at the intersection of strategy and delivery — building client partnerships and cutting through jargon to deliver clear, measurable growth.
Gabriela Serrano Ruiz
Head of Paid Media
Gabriela has 14 years in performance marketing, including Head of Biddable Media at B&T’s 2023 Performance Agency of the Year, and 10 years in executive leadership. She develops data-driven strategy across all paid media and leads teams towards excellence.
Chamal Alahakoon
Head of SEO
With 10+ years across enterprise and technical SEO, CRO and analytics, Chamal specialises in turning complex websites into high-converting customer journeys — especially where SEO, journey optimisation and emerging AEO/GEO opportunities intersect.
Parmiss Kia
SENIOR SEO LEAD
Parmiss brings 15+ years of senior in-house and agency SEO leadership, having driven organic and paid search growth at Kmart Australia ($450M incremental revenue), Country Road Group ($35M) and REA Group ($375M). She now specialises in AI Search and Answer Engine Optimisation,.
Eric Shaikh
DIRECTOR OF CLIENT SERVICES
Eric leads client services at Shout, bringing extensive digital marketing experience and a consultative approach to bridging strategy and business outcomes. He’s built a career on customer advocacy, turning complex challenges into clear, accountable growth plans.
Anna Martin
SEO CONTENT MANAGER
Anna spent years as a TV editor for networks including Warner Bros., ITV Studios, Fremantle and BBC Studios, cutting shows like My Kitchen Rules and The Great Australian Bakeoff. She now brings that storytelling instinct to Shout’s content strategy.
Laura Ridley
PAID MEDIA SPECIALIST
15+ years running paid social and performance media for major brands — Nestlé, Nespresso, Lion and Spotify as Performance Director at Reprise Australia (APAC Agency of the Year, 2021). Deep, hands-on paid social expertise at real scale.
Performance marketing is a results-driven approach to advertising where spend is tied directly to measurable actions, like clicks, leads or sales, rather than paying for exposure or reach alone. Unlike traditional advertising, where you pay a fixed cost regardless of how the campaign actually performs, performance marketing means you’re only investing in outcomes you can track and attribute back to real business impact. It typically spans multiple paid channels, including search, social and display, all working together under one strategy rather than running in isolation, and is continuously optimised based on real performance data, adjusting targeting, creative and budget allocation as results come in, rather than launching a campaign once and leaving it to run unchecked.
Performance marketing usually includes paid search (Google Ads), Meta Ads, TikTok Ads, LinkedIn Ads, Google Display, and YouTube Ads, along with supporting elements like conversion tracking and retargeting. The right mix depends on where your audience spends time and how they move through the buying journey.
Traditional advertising, like TV or print, focuses on reach and brand awareness, often with no direct way to measure return. Performance marketing is built entirely around accountability, every dollar spent can be tied back to a specific, measurable outcome, and campaigns are adjusted continuously based on that data.
Budget depends on your industry, competition and goals, so there’s no universal number that applies to every business. Rather than guessing, we build a guaranteed forecast specific to your business first, so your budget is based on realistic, expected returns, not a rough estimate.
Paid channels like search and social can generate results relatively quickly, often within the first few weeks, though optimisation continues well beyond that as we refine targeting, creative and bidding based on real, ongoing data rather than a set-and-forget approach. Some improvements, like a stronger cost per click or better ad placement, can show up almost immediately, while consistent, compounding growth in leads and revenue typically builds over the following months as campaigns mature and we learn more about what’s actually resonating with your audience.
Not necessarily, and in many cases it’s actually counterproductive. Spreading budget too thin across every channel at once often means none of them get the investment or attention needed to actually perform well, leaving you with mediocre results across the board rather than strong results in a couple of key areas. We typically recommend focusing on the channels most likely to drive results for your specific business and industry first, building a solid foundation there, then expanding into additional channels once those initial campaigns are performing well and there’s budget available to support genuine growth elsewhere.
Success is measured against clear, agreed metrics tied directly to your business goals, whether that’s cost per lead, return on ad spend, cost per acquisition, or overall revenue generated across your campaigns. Reporting stays focused on these commercial outcomes that actually matter to your bottom line, rather than vanity metrics like impressions or clicks alone, which can look impressive on a dashboard without translating into any real business impact. This means you always have a clear, honest picture of what’s working, what isn’t, and where your budget is genuinely earning its keep.
Yes, and the two work particularly well together. Paid channels can drive immediate results while SEO builds long-term, compounding visibility, and over time, a strong SEO strategy can reduce your reliance on paid spend altogether.
We manage every channel as one connected strategy, not six disconnected campaigns run by separate specialists chasing their own metrics. Every strategy is backed by a guaranteed sales forecast, and with 15 years of experience and clients who’ve generated over $100 million in new revenue, we know what actually drives results across search, social and display.
The X-Chart is Shout’s proprietary marketing audit, built around a guaranteed sales forecast for your business over the next 3, 6 and 12 months. For performance marketing specifically, it identifies which channels are underperforming, where budget is being wasted, and exactly what it will take to turn your overall spend into consistent revenue.
Look for an agency that manages your channels as one connected strategy rather than running each in isolation, with clear reporting tied to actual revenue, not just clicks or impressions. A track record of real results, senior specialists actually managing your account, and genuine accountability for the numbers are also worth prioritising over an agency that just promises quick wins.
Yes, we’ve scaled over 1,000 brands across a wide range of industries, from ecommerce and retail through to B2B, professional services and enterprise organisations. Every industry comes with its own nuances, whether that’s sales cycles, customer behaviour or competitive intensity, and we take the time to understand those specifics before building a strategy. Even outside a client’s specific niche, our senior specialists bring the same research-led, data-backed approach to every new industry we take on, rather than applying assumptions from a completely different market.
We manage the full mix, including Google Ads, Meta Ads, TikTok Ads, LinkedIn Ads, Google Display and YouTube Ads, and can build a strategy across all of them or focus on the specific channels best suited to your business and goals.
Yes. By identifying underperforming channels and reallocating budget toward what’s genuinely driving revenue, many of our clients see stronger results without needing to increase their overall spend. Strengthening SEO alongside paid campaigns can also reduce reliance on paid spend over time.
Beyond performance marketing, we offer SEO services including city-specific SEO inSydney,Brisbane andMelbourne,AI search, enterprise SEO, eCommerce SEO and more so your organic and paid strategies can work together under one connected plan rather than running as separate efforts.