The Meta Ads agency for brands who
expect more from their spend
Meta performance now depends on creative diversity, clean conversion signals, automation-ready campaigns and landing pages that convert. Shout helps you turn Facebook and Instagram spend into profitable growth. Get your X-Chart and see where your campaigns stand.
Get your personalised free X-Chart to find out
Amelia Gayl
Social Media Specialist
7 Years Experience
Trusted by Australia’s most recognised brands
Facebook ads on autopilot aren’t profitable
Spend going up but results are staying flat
More budget goes in every month, but leads or sales don’t grow in line with it.
Creative fatigue setting in fast
The same handful of ads get shown until performance drops, with nothing fresh ready to take their place.
No clear line to revenue
There’s plenty of likes and comments, but is any of it contributing to the bottom line?
Too much managing, not enough growing
Hours go into logging in, checking numbers, and making small tweaks, which is time better spent running the business.
There’s a real difference between running ads and running them well
Get a clear picture of your Meta performance
Before you invest more in Meta Ads, you need clarity on whether your current strategy is actually working in your favour, how your results compare to competitors, and where opportunity is being missed. The X-Chart is Shout’s proprietary marketing audit, built around a guaranteed forecast for your business over the next 3, 6 and 12 months. It gives you a clear commercial view of what’s working, what isn’t, and exactly what it will take to turn your ad spend into results.
No obligation to sign
100% Confidential
Personalised for brand
Real business growth starts with the right Facebook ads agency
Here’s what that looks like in practice
Facebook and Instagram have changed more in the last two years than in the decade before it, but we’ve been helping clients grow through algorithm overhauls, iOS tracking changes, rising CPMs, and every “best practice” that came and went along the way. As a Meta Partner, we get access that makes running campaigns easier, like early features and dedicated support, but it’s the judgment that comes from hands-on management, knowing when to scale, when to pull back, and when creative is about to fatigue before the data even shows it, that actually gets results.
We’re business people too,
and we understand how busy you are.
So here’s our pitch in 30 seconds.
We’ve scaled over 1,000 brands, and every account is handled by a dedicated senior team that brings that same hands-on approach to your campaigns, whatever your industry or budget. Our clients have generated over $100 million in new revenue working with us, a track record built on knowing when to scale, when to pull back, and when to change course before the data forces you to. Book a call, and we’ll show you exactly where to focus first.
Michael Jenkins
Our Meta ads services explode your profit, not your budget
It’s only getting more expensive to run ads, so trusting a Facebook ads agency with your budget is a big deal. Meta ads are increasingly powered by automation, but performance still comes down to strategy, creative variety, data quality, and conversion experience. Our goal is to keep your acquisition costs low and your ROI high, building campaigns that give Meta stronger signals and give customers stronger reasons to act.
01
Tailored strategy
We don’t do templates or copy-paste playbooks. Every campaign is built around your business model, margins, and growth goals, aligning objectives, budgets, and audiences to commercial outcomes.
02
Eye-catching creative
Attention is earned in the first half-second of a scroll. We build creative that stops the thumb and holds it, then keep a rotating pipeline ready so performance never rides on a single ad for too long.
03
Strategic targeting
Reaching more people isn’t the same as reaching the right people. We build, test, and refine audiences around who actually converts, then re-engage warm audiences with relevant proof, offers, and next steps to keep them moving through the funnel.
04
A/B testing
Nothing runs on assumption. Creative, copy, audiences, and offers are constantly tested against each other, backed by clean pixel and Conversions API data so Meta’s optimisation has something worth learning from.
05
Ongoing optimisation
A campaign that’s “set and left” is already losing performance. We stay hands-on, week after week, across everything from ad delivery to landing page relevance, so more of your paid social traffic actually converts.
We were referred to Shout by Bed Bath N Table who highly recommended them. Shout has increased our organic search by 36% in 9 months and it’s climbing steadily. They are also handling our international campaigns.
Helping a do-it-yourself business do it themselves globally.
Shout helped create an international search strategy to drive brand awareness and demand generation and helped launch several new products successfully.
Trustindex verifies that the original source of the review is Google.
We’ve been working with Shout for our SEO after trying a few other agencies, and the difference has been excellent. The team is knowledgeable, professional and easy to deal with, and they keep us informed with clear updates on our progress each month. We’ve been really happy with the service and results so far.
Posted on Google
Gregory Levett
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We've used Shout for our SEO after trying several other agencies, and couldn't be happier with the team. They're all highly experienced and keep us well updated on our monthly progress.
Posted on Google
Rodney Norris
Trustindex verifies that the original source of the review is Google.
Excellent customer service!
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Thomas Morgan
Trustindex verifies that the original source of the review is Google.
These guys have done great work for my small service-based business. Highly recommend them - It's worth the investment and much, much more :)
Posted on Google
Ash Cherrett
Trustindex verifies that the original source of the review is Google.
Michael and the team are the best in the business - professional, passionate and a pleasure to work with.
Posted on Google
matt alpass
Trustindex verifies that the original source of the review is Google.
Great experience working with Michael and Sangeeta from Shout. The Shout team has supported our digital marketing by building and optimising our SEO strategy from the ground up. Their approach has been thorough, transparent, and consistently results-driven.
A big shout out to Sangeeta in particular as she has been incredible with her dedication quality of work and follow up.
Highly recommend Shout for anyone looking to strengthen their online presence through SEO.
Posted on Google
Michael Harvey
Trustindex verifies that the original source of the review is Google.
I've worked with Michael and his team at Shout Digital on several long term projects over the past 8 years, and I've always been impressed by the professionalism, accountability and frankly honest approach to simplifying digital marketing and providing great, reliable results for our projects time and time again.
We have worked on several Magento and Shopify migrations both domestically and global brands and the technical expertise in replatforming ecommerce sites without losing search equity first class.
Shout Digital is setting a better standard for the whole industry and I would definitely recommend them to brands starting out all the way to established complex marketing operations.
Posted on Google
Nigel Ewart
Trustindex verifies that the original source of the review is Google.
We’ve had a fantastic experience working with Michael, Sangeeta, and the team at Shout. They supported us in building and optimising our SEO strategy from the ground up, taking a thoughtful, data-driven approach that delivered consistent results.
Their process has been transparent and well-structured, with reporting that is clear, easy to understand, and genuinely useful. Sangeeta's communication has been excellent throughout, and we’ve always felt informed and supported.
We highly recommend Shout to any organisation looking to strengthen their online presence through SEO.
Posted on Google
Michael Gammon
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We've been working with Shout for a little over a year now - moving to external support from an agency was a big transition for us, but one that the Shout team, specifically Matilda & Megan M have supported us with tremendously. Willing and eager to understand our requirements and how to best deliver on that each and every week. We look forward to continuing to work together in the future.
Posted on Google
Jessica Townley
Trustindex verifies that the original source of the review is Google.
Our experience with Michael and the team has been excellent. Their interest and ability to understand our business has been crucial in developing strategies that have improved both the growth and reach of our brand. In addition they have been able to bring in professional creative support to further develop and update our website.
Posted on Google
Michelle Skinner
Meta ads only perform as well as the people managing them
Behind every high-performing account is someone who actually knows what they’re looking at. We’ve put in the hours and delivered the results business owners rave about.
Michael is a pioneer of the Australian digital marketing landscape. Since opening Shout in 2010, he’s driven growth for businesses of every shape and size. There isn’t a digital challenge he hasn’t seen or a platform he’s not experienced in.
Guy Rintoul
HEAD OF GROWTH
Guy brings a postgraduate qualification and 10+ years’ experience across SEO, Google Ads, social and web development. He sits at the intersection of strategy and delivery — building client partnerships and cutting through jargon to deliver clear, measurable growth.
Gabriela Serrano Ruiz
Head of Paid Media
Gabriela has 14 years in performance marketing, including Head of Biddable Media at B&T’s 2023 Performance Agency of the Year, and 10 years in executive leadership. She develops data-driven strategy across all paid media and leads teams towards excellence.
Chamal Alahakoon
Head of SEO
With 10+ years across enterprise and technical SEO, CRO and analytics, Chamal specialises in turning complex websites into high-converting customer journeys — especially where SEO, journey optimisation and emerging AEO/GEO opportunities intersect.
Parmiss Kia
SENIOR SEO LEAD
Parmiss brings 15+ years of senior in-house and agency SEO leadership, having driven organic and paid search growth at Kmart Australia ($450M incremental revenue), Country Road Group ($35M) and REA Group ($375M). She now specialises in AI Search and Answer Engine Optimisation,.
Eric Shaikh
DIRECTOR OF CLIENT SERVICES
Eric leads client services at Shout, bringing extensive digital marketing experience and a consultative approach to bridging strategy and business outcomes. He’s built a career on customer advocacy, turning complex challenges into clear, accountable growth plans.
Anna Martin
SEO CONTENT MANAGER
Anna spent years as a TV editor for networks including Warner Bros., ITV Studios, Fremantle and BBC Studios, cutting shows like My Kitchen Rules and The Great Australian Bakeoff. She now brings that storytelling instinct to Shout’s content strategy.
Laura Ridley
PAID MEDIA SPECIALIST
15+ years running paid social and performance media for major brands — Nestlé, Nespresso, Lion and Spotify as Performance Director at Reprise Australia (APAC Agency of the Year, 2021). Deep, hands-on paid social expertise at real scale.
Yes, essentially. “Meta ads” is the umbrella term for ads run through Meta’s ad platform, which covers Facebook, Instagram, Messenger, and the Audience Network. “Facebook ads” is often used as shorthand for the same thing, even when the ads are actually running on Instagram. We manage all of it as one connected strategy rather than treating each platform separately.
There’s no universal number here, and it depends on your average order value, how long your sales cycle is, and how competitive your audience is to reach. Our experienced Facebook ads team will advise on a budget that matches your goals and audience size.
Boosting a post is a shortcut. It comes with limited targeting options, limited objectives, and very little control over who actually sees it, which makes it fine for a quick bit of extra reach but a poor substitute for a real strategy. Proper Meta ads campaigns are built around a specific business outcome, structured audiences, and continual testing across creative and placements, and that structure is the real difference between spending money on ads and generating an actual return from them.
Early signals usually show up within the first one to two weeks, but meaningful, reliable results take a bit longer as Meta’s algorithm learns and campaigns get properly refined. We treat the first month as a foundation-building phase rather than a final verdict on performance, and we set that expectation with you upfront so there are no surprises around week two.
Yes, though the strategy looks quite different to a typical eCommerce campaign. Lead quality and what happens after the enquiry comes in matter just as much as the ad itself, sometimes more. We build these campaigns specifically around lead generation outcomes, rather than forcing a B2B business into an eCommerce-style playbook that was never built for how they actually sell.
No, but the budget does need to match your objective and the size of the audience you’re targeting. Small budgets can absolutely work when the strategy, creative, and targeting are all tightly aligned, which is exactly what we build and stress-test before ever recommending you increase your spend.
Yes, and it gives us early access to new features, dedicated platform support, and direct insight into how Meta’s algorithm is evolving before most advertisers even hear about it, which we build straight into how we manage your account rather than treating it as a badge on a website. It also means when something changes at a platform level, we’re usually adjusting for it before it shows up as a dip in your results.
We do both. We build lead gen and eCommerce campaigns differently from the ground up, structuring objectives, creative, tracking, and even the follow-up process around how your business actually makes money, rather than applying the same playbook to every account we touch. A lead gen business lives or dies on lead quality and what happens after the enquiry lands, while an eCommerce account is about the path from ad to checkout, and we treat those as genuinely different jobs.
Leave everything to our experienced and capable team. We handle strategy, creative, targeting, and reporting, and we’ll flag anything that genuinely needs your input, like new creative assets, product updates, or offer changes, as it comes up rather than looping you into every small decision along the way. Most of our clients stay across performance through regular reporting rather than getting pulled into the day-to-day running of the account.
Look past the pitch and ask how the account will actually be managed week to week, not just what it costs to get started. A good Facebook ads agency will be able to explain their testing process, how they handle tracking and data quality, how often creative gets refreshed, and what reporting actually looks like once you’re a client, rather than leaning on guarantees or case studies alone. If an agency can’t clearly explain what ongoing management actually involves, that’s usually a sign the account will end up running on autopilot once it’s live.
e treat every account as actively managed, not just switched on and left to run in the background while someone glances at it once a month. That means ongoing testing, creative refreshes, and tracking checks are built into the process by default, not something you have to notice is missing and ask us to do. It’s a small shift in approach that tends to make a real difference over months, especially as CPMs rise and competition in the auction increases.
We handle creative as part of the core service, not as a separate add-on you need to source elsewhere. Since creative fatigue is one of the biggest reasons performance quietly drops over time, we keep a rotating pipeline of fresh hooks, formats, and angles ready well before an existing ad starts to slow down, so there’s rarely a gap where the account is coasting on tired creative.
We can do both. A lot of our work actually starts with auditing an existing account, finding the gaps in tracking, creative, or targeting that are quietly costing money, and rebuilding the strategy around what’s actually broken rather than tearing everything down and starting from scratch unnecessarily. In many cases, the fastest wins come from fixing what’s already there before adding anything new on top.
No, Meta ads sit alongside SEO (including AI search) and Google Ads as part of what we offer, so we’re not limited to one channel. We also run paid social beyond Meta as well, including Pinterest, TikTok, and LinkedIn, depending on where your audience actually spends their time. Meta tends to be the strongest starting point for most businesses, but a TikTok-led strategy might make more sense for a younger, discovery-driven audience, while LinkedIn is often the better fit for B2B lead generation. Our strategists will advise on the right mix based on your business and goals, rather than assuming Meta is automatically the answer for every account.