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“We moved to Shout Agency when our last agency’s performance went stale. Shout pitched some aggressive targets (which they guaranteed) then overperformed every period. Since moving to them we have seen an increase in conversions for SEO and SEM and have seen a drop in acquisition costs.”
Shaun Deans
“Shout helped us modernise our brand. And not only help us enter the digital space, but dominate the vertical in two years. Shout increased our B2B leads dramatically.
Tom Rose · CEO, Rose Office Furniture
Work with the team that delivers. Every time.
Our values power reliable results. Meet our department heads who live & breath these values.
Founder, Director
Founder, Director
Michael Jenkins
Michael is a pioneer of the Australian digital marketing landscape. Since opening Shout in 2010, he's driven growth for businesses of every shape and size. There isn't a digital challenge he hasn't seen or a platform he's not experienced in.
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HEAD OF GROWTH
HEAD OF GROWTH
Guy Rintoul
Guy brings a postgraduate qualification and 10+ years' experience across SEO, Google Ads, social and web development. He sits at the intersection of strategy and delivery — building client partnerships and cutting through jargon to deliver clear, measurable growth.
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Head of Paid Media
Head of Paid Media
Gabriela Serrano Ruiz
Gabriela has 14 years in performance marketing, including Head of Biddable Media at B&T's 2023 Performance Agency of the Year, and 10 years in executive leadership. She develops data-driven strategy across all paid media and leads teams towards excellence.
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Head of SEO
Head of SEO
Chamal Alahakoon
With 10+ years across enterprise and technical SEO, CRO and analytics, Chamal specialises in turning complex websites into high-converting customer journeys — especially where SEO, journey optimisation and emerging AEO/GEO opportunities intersect.
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SENIOR SEO LEAD
SENIOR SEO LEAD
Parmiss Kia
Parmiss brings 15+ years of senior in-house and agency SEO leadership, having driven organic and paid search growth at Kmart Australia ($450M incremental revenue), Country Road Group ($35M) and REA Group ($375M). She now specialises in AI Search and Answer Engine Optimisation,.
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DIRECTOR OF CLIENT SERVICES
DIRECTOR OF CLIENT SERVICES
Eric Shaikh
Eric leads client services at Shout, bringing extensive digital marketing experience and a consultative approach to bridging strategy and business outcomes. He's built a career on customer advocacy, turning complex challenges into clear, accountable growth plans.
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SEO CONTENT MANAGER
SEO CONTENT MANAGER
Anna Martin
Anna spent years as a TV editor for networks including Warner Bros., ITV Studios, Fremantle and BBC Studios, cutting shows like My Kitchen Rules and The Great Australian Bakeoff. She now brings that storytelling instinct to Shout's content strategy.
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PAID MEDIA SPECIALIST
PAID MEDIA SPECIALIST
Laura Ridley
15+ years running paid social and performance media for major brands — Nestlé, Nespresso, Lion and Spotify as Performance Director at Reprise Australia (APAC Agency of the Year, 2021). Deep, hands-on paid social expertise at real scale.
Contact usWe fuel growth for businesses Australia-wide:
Fact
We’re in the top 3% of Google Partners in Australia
