Work with the retail marketing agency who can…

Maximise customer acquisition and turbocharge profitable growth with a multi-channel digital strategy

Elevate your brand’s visibility, drive high-converting traffic, and slash your customer acquisition costs with strategic digital campaigns. Designed to lift your revenue at every customer touchpoint

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WORKING WITH US

Online shoppers abandon carts faster than you can say ‘checkout’

Captivate them instantly, or risk becoming just another forgotten tab.

Partner with us to skyrocket your brand visibility, boost sales and drive triple-digit growth in market share. Our custom digital marketing strategy will help you experience consistent, impressive growth.

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01

Grow your visibility

Increase your brand presence and become the #1 choice for your ideal customers for years to come.

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02

Drive traffic

Stand out from the competition and attract high-value shoppers who are ready to buy.

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03

Boost conversions

Convert more browsers into loyal customers who can’t imagine shopping anywhere else.

Ambitious businesses trust us to power their growth

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OUR SERVICES

Ready to speed up your brand’s growth in the short and long-term? 

Dominate the online retail landscape with strategies that deliver real results

As a retail business, you need to consistently drive sales and improve customer loyalty. Which is why we design and optimise your sales funnel for maximum conversions, from new customer acquisition through to retention, sales, and referrals.

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SEO

Want a tidal wave of high-value customers? Lock in profitable visibility, outrank your competition and become the first choice in your retail category with strategic SEO

  • Rise to the top of local, national or international search results
  • Claim the #1 spot for top category keywords
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SOCIAL MEDIA ADVERTISING

Flood your online store with ready-to-buy traffic. We’ll help you build an iconic brand and keep new and repeat customers coming back with scroll-stopping social ads.

  • Catapult your sales with precision-targeted social media ads.
  • 10x your ROAS and revenue growth with a tailored social strategy
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Email marketing

Boost your customer lifetime value, increase repeat purchases and skyrocket your profits with behaviour-driven email marketing. 

  • Drive eye-popping amounts of qualified traffic to your website
  • Unlock sustainable growth with ambitious targets that match your stage of business
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WHY US

No matter the size of your retail business,
we’ll accomplish (and surpass) your digital goals

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Start-up

I’m establishing my retail brand and target customer and need to generate fast revenue.

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Scale-up

I’m accelerating growth, exploring new markets and testing new growth channels

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Enterprise

I’m sustaining growth with the goal of becoming the market leader in our category

CASE STUDIES

This is what happens when growth-minded brands work with best-in-class digital marketing strategists

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Arnold Thomas Becker

$224

Cost per lead


100%

Improved Acquisition Through Search


#1

Search Ranking: Workers Comp Lawyer


#2

Search Ranking: Personal Injury


Michael and the team at Shout have helped us stay visible where we need to be seen

Arnold Thomas Becker

View case study
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28 by Sam Wood

$21

Cost per acquisition


1%

Membership Sign Ups


10x

Return on Ad Spend


74%

Increase in organic growth


Shout showed us it’s not about how big you are, it’s how smart you do things.

Sam Wood

View case study
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Active Utilities

14x

B2B Leads


16x

Return on SEO spend


View case study
WORKING WITH US

Drive sky-high sales with data-driven digital strategy

Here’s what you can expect when your retail brand works with us:

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STEP 1

Opportunity Analysis

After assessing your baseline performance, we’ll pinpoint immediate and long-term opportunities to grow your retail brand.

STEP 2

360° Growth Plan Development

We’ll create a custom 360 Growth Plan focusing on the channels and online tactics that will best achieve your ecommerce goals.

STEP 3

Campaign Implementation

Time to put your 360 Growth Plan into action. We’ll take care of your campaign, including key technical optimisations and revenue-driving creative.

STEP 4

Responsive Iteration

Keep your marketing performing the way it should with fresh creative, new channels and up-to-date growth forecasts.

High-growth brands choose us because we back up your vision… with results

4.9
Based on 47 reviews
Our team

Work with the team that delivers. Every time.

Our values power reliable results. Meet our department heads who live & breath these values.

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Founder, Director

Founder, Director

Michael Jenkins

Michael is a pioneer of the Australian digital marketing landscape. Since opening Shout in 2010, he’s been the driver of growth and prosperity for countless businesses of all shapes, sizes and industries. Including his own, with Shout now employing 25 people. There isn’t a digital challenge he hasn’t seen or a platform he’s not experienced in.

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Head Of Growth

Head Of Growth

Matilda Toepfer

Matilda started her digital marketing career in Manchester at a digital agency that serviced all of Europe. She brings to Shout a wealth of knowledge about strategic digital marketing, data implementation and more. Her obsession with the latest technology combined with her need to get a deep understanding of her client’s business, means Matilda gets results.

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Chief Customer Officer

Chief Customer Officer

Megan Moloney

Megan brings 15+ years of experience driving intentional growth through digital marketing, tech innovation, and consumer strategy. She combines audience insight, process efficiency, and go-to-market expertise. Her strategic, commercially focused approach has delivered sustainable growth for hundreds of brands worldwide.

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Head of Paid Media

Head of Paid Media

Gabriela Serrano Ruiz

Gabriela has 14 years in performance marketing, including Head of Biddable Media B&Ts 2023 Performance Agency of the Year & 10 years in executive leadership. Her expertise is in developing & implementing data-driven marketing strategies across all paid media. She brings a proven track record in guiding performance teams towards excellence, promoting a culture of collaboration & professional growth.

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Head of SEO

Head of SEO

Shanaka Thanapathy

With more than 20 years experience in SEO marketing, Shanaka has garnered extensive knowledge and expertise in the field. Having worked in both Melbourne and London, he is the go-to professional for organic search strategies in Australia. Shanaka’s unique approach to SEO sets him apart, and his ability to rank websites in highly competitive markets is truly remarkable.

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Frequently 
asked questions

Get clear answers to all your retail marketing questions

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The channels that deliver the best ROI for your retail business vary based on your target audience, their online behaviour, and your specific business goals.

In our Shout Digital Opportunity Analysis, we’ll research your ideal customer profile (ICP) to identify the most effective channels for maximising ROI in your marketing strategy.

We offer pricing plans to suit your retail business, goals and budget. You can get an instant quote here.

No two ad budgets are the same. Your ad budget will depend on your goals and the channels you’re using. What we can say is that your ad budget will always be customised to your business needs.

Your cost per acquisition is improved by the quality and relevance of your ads, as well as your landing page performance. We constantly refine and optimise all your digital marketing assets to boost performance and reduce acquisition costs.

We’ll develop and kick off your growth strategy in as little as 2 weeks. As soon as your campaigns are live, you’ll start to see results.

You define the goals for your success, and we ensure they are achieved each month. You’ll stay informed about your campaign progress with detailed reports and regular updates.

The content and marketing assets we create for your retail business will depend on your goals and active marketing channels. Your marketing strategy could include blog posts, PPC ads, static and video social ads, landing pages, emails and more.

Yes. Honestly, you’ve hit the jackpot here. The Shout team is a powerful mix of big tech ex-CMOs, from companies like Google and Apple (yes, really). With an average of 14 years experience, you’re in extremely experienced hands.

Grow faster. Convert more customers at every stage of the shopping journey.