The Instagram ads agency turning attention into
real revenue
Instagram users discover, compare and buy through Reels, Stories, creators and visual proof. Shout helps you build campaigns that combine thumb-stopping creative with clean tracking and conversion-focused journeys. Get your X-Chart and see where your campaigns stand.
Get your personalised free X-Chart to find out
Laura Ridley
Meta Ads Specialist
17 Years Experience
Trusted by Australia’s most recognised brands
When Instagram ads evolved, most strategies stalled
CPMs climbing, margins shrinking
Every year it costs more to reach the same audience, and without a sharp strategy, that extra spend just disappears.
Ads that look like ads
Content built for the feed’s fast, casual scroll gets skipped, while polished, salesy creative sticks out for all the wrong reasons.
No clear line from spend to sales
Reporting shows clicks and reach, but tying any of it back to actual revenue takes digging.
No one in-house who lives in Ads Manager
Instagram advertising takes daily attention to targeting, creative and budget, which no one in the business has time for.
Your Instagram ads strategy’s next move starts here
Get a clear picture of your Instagram performance
Before you invest more in Instagram ads, you need clarity on whether your current strategy is actually working in your favour, how your results compare to competitors, and where opportunity is being missed. The X-Chart is Shout’s proprietary marketing audit, built around a guaranteed forecast for your business over the next 3, 6 and 12 months. It gives you a clear commercial view of what’s working, what isn’t, and exactly what it will take to turn your ad spend into results.
No obligation to sign
100% Confidential
Personalised for brand
An Instagram ads agency that’s evolved with the platform
Shout Digital has spent years running Instagram campaigns across every format the platform offers, from Reels and Stories to Carousels and beyond, for businesses who want results over just reach. As a Meta Business Partner, we build campaigns backed by real platform expertise, clean tracking and a strategy built around your sales goals. Our Instagram ads expertise goes back to 2010, and it shows in the results. We’ve run campaigns through every stage of the platform’s evolution, from the shift to reels-first placements to the rise of shoppable posts and creator-led content, adapting strategy every step of the way.
We’re business people too,
and we understand how busy you are.
So here’s our pitch in 30 seconds.
We’ve scaled over 1,000 brands, and every account is handled by a dedicated, senior team who treat your campaigns with the same attention whether it’s week one or month twelve. Nothing runs on autopilot: budgets are reviewed, creative is tested, and strategy adjusts as the results come in. Book a call, and we’ll show you exactly where to focus first.
Michael Jenkins
Instagram ad services connecting
creativity with conversions
Instagram ads perform when creative feels native, the offer is clear, and the path to purchase is easy. It takes creative strategy, campaign setup, retargeting and landing page performance all working together as one system. Shout brings all of it under one roof, so nothing falls through the gaps between strategy and execution.
01
Reels and stories campaigns
Reach customers with vertical-first creative built for mobile attention. We design campaigns specifically for how people watch reels and stories, not repurposed feed content, so ads feel like part of the scroll rather than an interruption to it.
02
Creative hook testing
We run structured tests across opening hooks, formats and angles to find what actually earns attention in the first few seconds, then build campaigns around what’s proven to work.
03
Creator and UGC strategy
Creator-led and user-generated content performs differently to polished brand ads, so we build a steady pipeline of authentic creative that keeps campaigns feeling fresh and credible.
04
Retargeting campaigns
People rarely convert on the first touch, so we build retargeting sequences that layer in social proof, sharper offers and clearer next steps to close the gap between interest and purchase.
05
Measurement and optimisation
Track the creative, audience and landing page combinations that drive sales or leads. Clean, reliable tracking means every decision is backed by real data on what’s converting, not assumptions, so budget keeps shifting toward what’s actually working.
We were referred to Shout by Bed Bath N Table who highly recommended them. Shout has increased our organic search by 36% in 9 months and it’s climbing steadily. They are also handling our international campaigns.
Helping a do-it-yourself business do it themselves globally.
Shout helped create an international search strategy to drive brand awareness and demand generation and helped launch several new products successfully.
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We’ve been working with Shout for our SEO after trying a few other agencies, and the difference has been excellent. The team is knowledgeable, professional and easy to deal with, and they keep us informed with clear updates on our progress each month. We’ve been really happy with the service and results so far.
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Gregory Levett
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We've used Shout for our SEO after trying several other agencies, and couldn't be happier with the team. They're all highly experienced and keep us well updated on our monthly progress.
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Rodney Norris
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Excellent customer service!
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Thomas Morgan
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These guys have done great work for my small service-based business. Highly recommend them - It's worth the investment and much, much more :)
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Ash Cherrett
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Michael and the team are the best in the business - professional, passionate and a pleasure to work with.
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matt alpass
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Great experience working with Michael and Sangeeta from Shout. The Shout team has supported our digital marketing by building and optimising our SEO strategy from the ground up. Their approach has been thorough, transparent, and consistently results-driven. A big shout out to Sangeeta in particular as she has been incredible with her dedication quality of work and follow up. Highly recommend Shout for anyone looking to strengthen their online presence through SEO.
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Michael Harvey
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I've worked with Michael and his team at Shout Digital on several long term projects over the past 8 years, and I've always been impressed by the professionalism, accountability and frankly honest approach to simplifying digital marketing and providing great, reliable results for our projects time and time again. We have worked on several Magento and Shopify migrations both domestically and global brands and the technical expertise in replatforming ecommerce sites without losing search equity first class. Shout Digital is setting a better standard for the whole industry and I would definitely recommend them to brands starting out all the way to established complex marketing operations.
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Nigel Ewart
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We’ve had a fantastic experience working with Michael, Sangeeta, and the team at Shout. They supported us in building and optimising our SEO strategy from the ground up, taking a thoughtful, data-driven approach that delivered consistent results. Their process has been transparent and well-structured, with reporting that is clear, easy to understand, and genuinely useful. Sangeeta's communication has been excellent throughout, and we’ve always felt informed and supported. We highly recommend Shout to any organisation looking to strengthen their online presence through SEO.
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Michael Gammon
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We've been working with Shout for a little over a year now - moving to external support from an agency was a big transition for us, but one that the Shout team, specifically Matilda & Megan M have supported us with tremendously. Willing and eager to understand our requirements and how to best deliver on that each and every week. We look forward to continuing to work together in the future.
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Jessica Townley
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Our experience with Michael and the team has been excellent. Their interest and ability to understand our business has been crucial in developing strategies that have improved both the growth and reach of our brand. In addition they have been able to bring in professional creative support to further develop and update our website.
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Michelle Skinner
The team behind effective Instagram ads
From strategy through to creative and reporting, you’ll work with people who know Instagram inside out and know your business just as well.
Michael is a pioneer of the Australian digital marketing landscape. Since opening Shout in 2010, he’s driven growth for businesses of every shape and size. There isn’t a digital challenge he hasn’t seen or a platform he’s not experienced in.
Guy Rintoul
HEAD OF GROWTH
Guy brings a postgraduate qualification and 10+ years’ experience across SEO, Google Ads, social and web development. He sits at the intersection of strategy and delivery — building client partnerships and cutting through jargon to deliver clear, measurable growth.
Gabriela Serrano Ruiz
Head of Paid Media
Gabriela has 14 years in performance marketing, including Head of Biddable Media at B&T’s 2023 Performance Agency of the Year, and 10 years in executive leadership. She develops data-driven strategy across all paid media and leads teams towards excellence.
Chamal Alahakoon
Head of SEO
With 10+ years across enterprise and technical SEO, CRO and analytics, Chamal specialises in turning complex websites into high-converting customer journeys — especially where SEO, journey optimisation and emerging AEO/GEO opportunities intersect.
Parmiss Kia
SENIOR SEO LEAD
Parmiss brings 15+ years of senior in-house and agency SEO leadership, having driven organic and paid search growth at Kmart Australia ($450M incremental revenue), Country Road Group ($35M) and REA Group ($375M). She now specialises in AI Search and Answer Engine Optimisation,.
Eric Shaikh
DIRECTOR OF CLIENT SERVICES
Eric leads client services at Shout, bringing extensive digital marketing experience and a consultative approach to bridging strategy and business outcomes. He’s built a career on customer advocacy, turning complex challenges into clear, accountable growth plans.
Anna Martin
SEO CONTENT MANAGER
Anna spent years as a TV editor for networks including Warner Bros., ITV Studios, Fremantle and BBC Studios, cutting shows like My Kitchen Rules and The Great Australian Bakeoff. She now brings that storytelling instinct to Shout’s content strategy.
Laura Ridley
PAID MEDIA SPECIALIST
15+ years running paid social and performance media for major brands — Nestlé, Nespresso, Lion and Spotify as Performance Director at Reprise Australia (APAC Agency of the Year, 2021). Deep, hands-on paid social expertise at real scale.
No, and this is one of the most common misconceptions about Instagram advertising. Ads are shown to targeted audiences based on interests, behaviours, demographics and data signals, completely independent of how many organic followers the advertising account has. A brand-new account with zero followers can run a highly profitable ad campaign, provided the targeting, creative and offer are right.
Boosting a post is a simplified way to increase visibility on existing content, but it comes with limited targeting options, restricted placements and minimal reporting. Running ads properly through Meta Ads Manager unlocks structured campaign objectives, precise audience targeting, multiple ad formats across Reels, Stories and Feed, A/B testing capability and proper conversion tracking, all of which give far more control over performance and spend.
Instagram ad spend is flexible, and campaigns can technically launch on just a few dollars a day. However, meaningful results usually require a minimum monthly budget that gives the algorithm enough data and impressions to properly optimise delivery. The right number depends on your industry, competition levels, average order value and campaign objective, so what works for one business can be very different for another.
Apple’s App Tracking Transparency framework limits how much user-level data platforms like Meta can access and attribute back to specific ads, which can make reported conversions less accurate, particularly for smaller campaigns or longer conversion windows. Businesses can recover much of this lost visibility through server-side tracking (like Conversions API), proper first-party data collection, and setting up events correctly, so tracking stays as reliable as possible despite the platform-level restrictions.
Both run through the same Meta Ads Manager, use the same targeting infrastructure, and can be run together within one campaign or separated by placement depending on strategy. Instagram tends to suit visually driven brands, younger audiences and businesses with strong creative assets, while Facebook often performs better for older demographics, detailed interest-based retargeting and audiences who engage more with Feed content. Many successful campaigns run across both platforms simultaneously and let the algorithm allocate spend based on performance.
Yes, though the strategy looks different from a typical B2C or ecommerce approach. B2B campaigns on Instagram tend to focus more on brand awareness, lead generation and retargeting warm audiences rather than driving an immediate purchase, since B2B sales cycles are usually longer and involve more decision-makers. Content also tends to lean more educational or credibility-focused, feeding leads into a longer nurture and sales process rather than a single-step conversion.
Creative fatigue can start setting in within just a couple of weeks, especially for smaller or more niche audiences who see the same ad repeatedly. Signs include rising cost-per-result, declining click-through rate and dropping engagement despite stable spend. Regularly rotating hooks, formats, angles and messaging, rather than waiting until performance clearly drops, helps maintain consistent results and prevents costs from creeping up unnecessarily.
A “good” return on ad spend varies significantly depending on industry, profit margin, average order value and business model, so there’s no single universal benchmark. That said, many ecommerce businesses aim for a minimum of 3-4x ROAS to remain genuinely profitable once product costs, shipping and other overheads are factored in, while lead generation businesses often measure success differently, based on cost per lead and lead-to-customer conversion rates instead.
Yes, and this is often underused. Lead generation campaigns can use Instagram’s native lead forms, which let people submit their details without ever leaving the app, or drive traffic to a dedicated landing page for a more detailed capture process. This approach works particularly well for service-based businesses, consultations, quote requests and other high-consideration offers where the goal is starting a conversation rather than an instant purchase.
Yes. Shout Digital holds official Meta Business Partner status, which is only awarded to agencies that meet Meta’s standards for platform expertise, campaign performance and client management. In practice, this means our Instagram and Facebook campaigns are backed by verified expertise, early access to new features and ad formats as they roll out, and a direct line to Meta support when technical or account issues need resolving quickly, rather than relying solely on standard public support channels.
Yes, and it’s a common starting point for many clients. Shout will handle everything from initial account and pixel setup through to conversion tracking, audience research and first-campaign creative, so businesses new to paid social don’t need any prior experience with Ads Manager or platform terminology to get started properly.
Shout works across a wide range of business sizes, from small and medium businesses running their first structured Instagram campaigns through to larger, more established brands with bigger budgets and more complex tracking needs. Strategy and budget recommendations are tailored to each client’s stage and goals, rather than applying a single approach regardless of business size.
A good Instagram ads agency should demonstrate verifiable results through case studies, reviews or testimonials tied to specific numbers rather than vague claims, alongside signals like Meta Business Partner accreditation, transparent reporting, no long lock-in contracts, a dedicated (not rotating) team, and a strategy built around your specific goals rather than a generic approach. It’s also worth asking directly how they handle creative testing, tracking accuracy and ongoing optimisation, since these are the areas where campaigns most often quietly underperform.
The right platform depends on where your audience actually spends time, what you’re selling, and what stage of the funnel you’re trying to influence, so there’s no single answer that applies to every business. Instagram tends to suit visually driven brands with strong creative assets and a younger-to-mid-age audience, Facebook ads often perform better for detailed retargeting and slightly older demographics, and TikTok ads can deliver strong reach and lower costs for brands with a genuinely native, fast-paced creative style. Rather than guessing or spreading budget thin across all three from day one, Shout will assess your audience, product and goals and tell you honestly which platform (or combination of platforms) is worth prioritising, so spend goes where it’s actually going to perform rather than being split evenly out of caution.
No, Instagram ads sit alongside SEO (including AI search) and Google Ads as part of what we offer, so we’re not limited to one channel. We also run paid social beyond Instagram as well, including Pinterest, TikTok, Meta and LinkedIn, depending on where your audience actually spends their time.