The YouTube ads agency that turns
views into customers
We handle strategy, creative, targeting, and optimisation so your YouTube campaigns build attention, demand, and measurable leads and sales, with case studies to prove it. Get a free X-Chart to find out exactly where your campaigns stand.
Get your personalised free X-Chart to find out
Laura Corney
Social Media Specialist
14 Years Experience
Trusted by Australia’s most recognised brands
YouTube ads not delivering?
Budget spent but results unclear
Campaigns are live and spending, but it’s hard to tell whether the ads are actually contributing to leads, sales, or growth.
Views that don’t convert
Ads get watched, but that attention rarely turns into enquiries, sign-ups, or paying customers.
Reaching the wrong audience
Campaigns end up in front of people who were never likely to buy, wasting spend on views that don’t move the business forward.
No real strategy behind it
YouTube is running as a one-off campaign rather than part of a considered plan, making it hard to build momentum or improve results over time.
Not all YouTube ads are built to convert, but yours can be
Get a clear picture of your YouTube performance
Before you spend more on YouTube Ads, you need to know whether your current creative is actually holding attention, your targeting is reaching the right viewers, and your funnel is converting views into action. The X-Chart is Shout’s proprietary marketing audit, built around a guaranteed sales forecast for your business over the next 3, 6 and 12 months. It maps out exactly where your campaigns are falling short, and what it’ll take to turn that around.
No obligation to sign
100% Confidential
Personalised for brand
The YouTube ads agency behind real business growth
Choosing the right YouTube ads agency matters. YouTube Ads can drive genuine growth, but only when the strategy behind them is built by people who understand how audience, creative and tracking work together, not just how to launch a campaign and hope it performs. The Shout Digital team is made up of senior specialists who’ve worked in-house at some of Australia’s biggest brands like Tontine and Baby Bunting. We build every campaign around your commercial goals from the outset, backed by proprietary tools, transparent reporting, and a track record of turning video spend into real leads, sales and revenue. It’s why businesses choose us to manage their YouTube ads, and why they stay.
We’re business people too,
and we understand how busy you are.
So here’s our pitch in 30 seconds.
We’re in the top 3% of Google Partners in Australia, giving us direct access to platform expertise, early features and support that most agencies simply don’t have. But access alone doesn’t deliver results; judgment does, and that’s where 15 years of experience comes in. Our clients have generated over $100 million in new revenue working with us, a track record built on knowing what actually drives results, not just views. Ready to see where your campaigns stand? It starts with a 30-minute call.
Michael Jenkins
Our YouTube ad services, matched to your goal
No two businesses need the same YouTube strategy, so we don’t build campaigns from a template. Every service we deliver, from format selection through to targeting and optimisation, is shaped around what you’re actually trying to achieve.
01
Skippable in-stream ads
Play before, during, or after other videos, with viewers able to skip after 5 seconds. Ideal for driving consideration and conversions, since you only pay when someone chooses to keep watching.
02
Non-skippable in-stream ads
Shorter, uninterrupted placements that guarantee your full message is seen. Best suited to brand awareness campaigns where consistent message delivery matters more than click-through.
03
Bumper ads
6-second, non-skippable ads designed for quick, memorable brand messaging. Effective for building reach and frequency without disrupting the viewing experience.
04
Discovery ads
Appear alongside YouTube search results and related videos, reaching people while they’re actively browsing content relevant to your business. Strong for capturing intent-driven attention.
05
Outstream ads
Mobile-first video ads that play on partner sites and apps outside YouTube itself, extending reach beyond the platform while keeping video at the centre of the strategy.
06
Masthead ads
Premium, high-visibility placement on the YouTube homepage, typically reserved for large-scale awareness campaigns and product launches.
We were referred to Shout by Bed Bath N Table who highly recommended them. Shout has increased our organic search by 36% in 9 months and it’s climbing steadily. They are also handling our international campaigns.
Helping a do-it-yourself business do it themselves globally.
Shout helped create an international search strategy to drive brand awareness and demand generation and helped launch several new products successfully.
Trustindex verifies that the original source of the review is Google.
We’ve been working with Shout for our SEO after trying a few other agencies, and the difference has been excellent. The team is knowledgeable, professional and easy to deal with, and they keep us informed with clear updates on our progress each month. We’ve been really happy with the service and results so far.
Posted on Google
Gregory Levett
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We've used Shout for our SEO after trying several other agencies, and couldn't be happier with the team. They're all highly experienced and keep us well updated on our monthly progress.
Posted on Google
Rodney Norris
Trustindex verifies that the original source of the review is Google.
Excellent customer service!
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Thomas Morgan
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These guys have done great work for my small service-based business. Highly recommend them - It's worth the investment and much, much more :)
Posted on Google
Ash Cherrett
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Michael and the team are the best in the business - professional, passionate and a pleasure to work with.
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matt alpass
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Great experience working with Michael and Sangeeta from Shout. The Shout team has supported our digital marketing by building and optimising our SEO strategy from the ground up. Their approach has been thorough, transparent, and consistently results-driven. A big shout out to Sangeeta in particular as she has been incredible with her dedication quality of work and follow up. Highly recommend Shout for anyone looking to strengthen their online presence through SEO.
Posted on Google
Michael Harvey
Trustindex verifies that the original source of the review is Google.
I've worked with Michael and his team at Shout Digital on several long term projects over the past 8 years, and I've always been impressed by the professionalism, accountability and frankly honest approach to simplifying digital marketing and providing great, reliable results for our projects time and time again. We have worked on several Magento and Shopify migrations both domestically and global brands and the technical expertise in replatforming ecommerce sites without losing search equity first class. Shout Digital is setting a better standard for the whole industry and I would definitely recommend them to brands starting out all the way to established complex marketing operations.
Posted on Google
Nigel Ewart
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We’ve had a fantastic experience working with Michael, Sangeeta, and the team at Shout. They supported us in building and optimising our SEO strategy from the ground up, taking a thoughtful, data-driven approach that delivered consistent results. Their process has been transparent and well-structured, with reporting that is clear, easy to understand, and genuinely useful. Sangeeta's communication has been excellent throughout, and we’ve always felt informed and supported. We highly recommend Shout to any organisation looking to strengthen their online presence through SEO.
Posted on Google
Michael Gammon
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We've been working with Shout for a little over a year now - moving to external support from an agency was a big transition for us, but one that the Shout team, specifically Matilda & Megan M have supported us with tremendously. Willing and eager to understand our requirements and how to best deliver on that each and every week. We look forward to continuing to work together in the future.
Posted on Google
Jessica Townley
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Our experience with Michael and the team has been excellent. Their interest and ability to understand our business has been crucial in developing strategies that have improved both the growth and reach of our brand. In addition they have been able to bring in professional creative support to further develop and update our website.
Posted on Google
Michelle Skinner
Real growth on YouTube comes down to who’s running your campaign
YouTube ad campaigns need experienced strategists behind them. People who know how to read performance data, refine creative, and make the right calls week to week.
Michael is a pioneer of the Australian digital marketing landscape. Since opening Shout in 2010, he’s driven growth for businesses of every shape and size. There isn’t a digital challenge he hasn’t seen or a platform he’s not experienced in.
Guy Rintoul
HEAD OF GROWTH
Guy brings a postgraduate qualification and 10+ years’ experience across SEO, Google Ads, social and web development. He sits at the intersection of strategy and delivery — building client partnerships and cutting through jargon to deliver clear, measurable growth.
Gabriela Serrano Ruiz
Head of Paid Media
Gabriela has 14 years in performance marketing, including Head of Biddable Media at B&T’s 2023 Performance Agency of the Year, and 10 years in executive leadership. She develops data-driven strategy across all paid media and leads teams towards excellence.
Chamal Alahakoon
Head of SEO
With 10+ years across enterprise and technical SEO, CRO and analytics, Chamal specialises in turning complex websites into high-converting customer journeys — especially where SEO, journey optimisation and emerging AEO/GEO opportunities intersect.
Parmiss Kia
SENIOR SEO LEAD
Parmiss brings 15+ years of senior in-house and agency SEO leadership, having driven organic and paid search growth at Kmart Australia ($450M incremental revenue), Country Road Group ($35M) and REA Group ($375M). She now specialises in AI Search and Answer Engine Optimisation,.
Eric Shaikh
DIRECTOR OF CLIENT SERVICES
Eric leads client services at Shout, bringing extensive digital marketing experience and a consultative approach to bridging strategy and business outcomes. He’s built a career on customer advocacy, turning complex challenges into clear, accountable growth plans.
Anna Martin
SEO CONTENT MANAGER
Anna spent years as a TV editor for networks including Warner Bros., ITV Studios, Fremantle and BBC Studios, cutting shows like My Kitchen Rules and The Great Australian Bakeoff. She now brings that storytelling instinct to Shout’s content strategy.
Laura Ridley
PAID MEDIA SPECIALIST
15+ years running paid social and performance media for major brands — Nestlé, Nespresso, Lion and Spotify as Performance Director at Reprise Australia (APAC Agency of the Year, 2021). Deep, hands-on paid social expertise at real scale.
Budget depends on your industry, audience size, and objectives, but most businesses see stronger results starting with a budget that allows the algorithm enough data to optimise, rather than spreading a small spend too thin across formats. A proper strategy will map the recommended budget to the expected reach and outcomes before you commit.
YouTube can support both, but the format and targeting need to match the goal. Awareness campaigns typically use broader reach and skippable in-stream ads, while sales-focused campaigns lean on tighter audience targeting, stronger calls to action, and remarketing to people who’ve already shown interest.
Early performance data is usually available within the first few weeks, but meaningful, reliable results tend to build over 60–90 days as targeting and creative are optimised based on real audience behaviour. Businesses expecting instant conversions from video are often working with the wrong benchmarks.
No. While high-production creative can help, YouTube also performs well with simpler, more authentic content, especially when it’s built around a clear message and strong hook in the first few seconds. What matters most is relevance to the audience, not production value alone.
YouTube reaches people based on search and viewing intent, often while they’re actively researching or considering a purchase, whereas social platforms are typically more interruption-based. This makes YouTube particularly effective for reaching people at different stages of the buying journey, from awareness through to consideration.
Yes. With the right targeting, small and local businesses can reach highly relevant audiences without needing national-scale budgets. Location, interest, and remarketing targeting allow YouTube campaigns to stay efficient even with modest budgets.
It depends on your goal and where your audience sits in the buying journey. Awareness campaigns are built for reach and frequency, consideration campaigns focus on getting your brand actively considered against competitors, and conversion-focused campaigns are built to drive leads or sales directly. We assess your business, audience, and objectives first, then build the campaign type, format, and targeting mix around that, rather than defaulting to a single approach across every client.
We track performance against the metrics that actually reflect business outcomes, including leads, conversions, cost per result, and revenue where trackable, rather than surface-level metrics like views or watch time alone. Every campaign is backed by transparent reporting, so you can see exactly how spend is translating into results and make informed decisions about where budget should go next.
YouTube shares audience and campaign infrastructure with Search, Display, and Shopping, which means data and insights from one channel can inform targeting and strategy across the others. We use this connection deliberately, building YouTube campaigns that complement Search performance, extend Display reach, and support a more complete view of how customers move through their buying journey.
A strong ad captures attention within the first few seconds, delivers a clear and simple message, and is matched to an audience that’s genuinely likely to respond to it. Strategy and targeting matter just as much as the creative itself, since even a well-made ad will underperform if it’s being shown to the wrong people.
A good agency treats YouTube as part of a broader strategy, not an isolated campaign running in the background. That means combining audience research, creative direction, campaign structure, and ongoing optimisation, with reporting that ties results back to leads and revenue rather than vanity metrics. It also means having senior people across every part of that process, not just at the pitch stage.
Shout Digital is a 100% Australian-based team of senior specialists, with backgrounds at Google, Apple, and some of Australia’s biggest brands. We build every YouTube campaign as part of a connected strategy, backed by proprietary tools and transparent reporting tied directly to leads, conversions, and revenue, so you always know exactly what your investment is delivering.
While YouTube is a core part of what we do, Shout Digital manages campaigns across the full Google ecosystem, including Search, Display, and Shopping, as well as broader digital marketing services like SEO and social media marketing. Many of our clients run YouTube alongside these other channels as part of a single connected strategy, since video, search, organic visibility, and social each play a different role in moving someone from awareness to a decision.