An AEO & GEO agency making sure AI
recommends you first
AI answers, overviews and generative search experiences are changing how customers find and trust information. Get your X-Chart and see where your brand stands.
Get your personalised free X-Chart to find out
Guy Rintoul
Head Of Growth
20 Years Experience
Trusted by Australia’s most recognised brands
Search has changed. Has your strategy?
Invisible in AI-generated answers
Ranking well in traditional Google results, but never mentioned or cited when customers ask AI tools directly.
Competitors being recommended instead of you
Watching competitors get cited or recommended by AI tools, even when your product or service is just as strong.
Weak entity and brand signals
Not enough clear, consistent brand information across the web for AI tools to confidently understand and cite.
Fear of being left behind as search evolves
Concern that AI-driven search is moving fast, and delaying action risks becoming invisible to a growing share of searches.
Google found you, but
AI doesn’t recommend you?
Let’s fix that.
Understand your AEO & GEO performance
Every day your brand isn’t structured to be cited, a competitor is being recommended in your place, whether that’s ChatGPT, Gemini, Perplexity or Google’s AI Overviews answering the exact question your next customer just asked. The X-Chart is Shout’s proprietary marketing audit, built around a guaranteed forecast for your business over the next 3, 6 and 12 months. It gives you a clear, data-backed view of where you’re being missed, and exactly what it will take to become the answer AI recommends.
No obligation to sign
100% Confidential
Personalised for brand
An AEO and GEO
agency built for the
future of search, today
It’s why brands choose Shout
Most businesses have too many disconnected signals and not enough clarity on what actually earns an AI citation. Shout fixes that, strengthening the entity information, structured data and answer-ready content AI platforms rely on to decide who to trust and recommend, so your brand shows up as the answer, not an afterthought. Every AEO and GEO account is handled by a dedicated, senior team, built on understanding what genuinely drives visibility, not chasing every new trend. This isn’t the first time search has changed, and it won’t be the last, which is why we’ve built our reputation on adapting early rather than reacting late, which is exactly why our clients choose Shout to stay ahead as search evolves.
We’re business people too,
and we understand how busy you are.
So here’s our pitch in 30 seconds.
With 15 years of experience in SEO and digital marketing, Shout Digital has built a reputation backed by multiple 5-star Google reviews, and we’re bringing that same experience to how brands show up in AI-generated answers. As AEO and GEO reshape how customers discover and trust information, that track record matters more than ever. Book a call, and we’ll turn your X-Chart around within 24 hours, so you know exactly where you can get the best results.
Michael Jenkins
AEO and GEO services designed for how AI actually decides
AEO and GEO focus on being useful, trusted and easy to cite when AI systems summarise answers. Shout builds on SEO fundamentals with stronger content structure, proof, entities and measurement.
01
Answer opportunity research
Find the questions and comparison prompts that influence customer decisions.
02
Citation-ready content
Improve clarity, evidence, structure and specificity so your content can support answers.
03
Entity and schema optimisation
Help systems connect your brand, services, products, locations and expertise.
04
Competitor answer gap analysis
Identify where competitors are being surfaced and where you are missing consideration.
05
AI visibility monitoring
Track how your brand appears across answer engines and generative search experiences.
06
AI-enabled marketing
Helps your marketing move faster, become more relevant and respond to customer behaviour with greater precision.
We were referred to Shout by Bed Bath N Table who highly recommended them. Shout has increased our organic search by 36% in 9 months and it’s climbing steadily. They are also handling our international campaigns.
Helping a do-it-yourself business do it themselves globally.
Shout helped create an international search strategy to drive brand awareness and demand generation and helped launch several new products successfully.
Trustindex verifies that the original source of the review is Google.
We’ve been working with Shout for our SEO after trying a few other agencies, and the difference has been excellent. The team is knowledgeable, professional and easy to deal with, and they keep us informed with clear updates on our progress each month. We’ve been really happy with the service and results so far.
Posted on Google
Gregory Levett
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We've used Shout for our SEO after trying several other agencies, and couldn't be happier with the team. They're all highly experienced and keep us well updated on our monthly progress.
Posted on Google
Rodney Norris
Trustindex verifies that the original source of the review is Google.
Excellent customer service!
Posted on Google
Thomas Morgan
Trustindex verifies that the original source of the review is Google.
These guys have done great work for my small service-based business. Highly recommend them - It's worth the investment and much, much more :)
Posted on Google
Ash Cherrett
Trustindex verifies that the original source of the review is Google.
Michael and the team are the best in the business - professional, passionate and a pleasure to work with.
Posted on Google
matt alpass
Trustindex verifies that the original source of the review is Google.
Great experience working with Michael and Sangeeta from Shout. The Shout team has supported our digital marketing by building and optimising our SEO strategy from the ground up. Their approach has been thorough, transparent, and consistently results-driven.
A big shout out to Sangeeta in particular as she has been incredible with her dedication quality of work and follow up.
Highly recommend Shout for anyone looking to strengthen their online presence through SEO.
Posted on Google
Michael Harvey
Trustindex verifies that the original source of the review is Google.
I've worked with Michael and his team at Shout Digital on several long term projects over the past 8 years, and I've always been impressed by the professionalism, accountability and frankly honest approach to simplifying digital marketing and providing great, reliable results for our projects time and time again.
We have worked on several Magento and Shopify migrations both domestically and global brands and the technical expertise in replatforming ecommerce sites without losing search equity first class.
Shout Digital is setting a better standard for the whole industry and I would definitely recommend them to brands starting out all the way to established complex marketing operations.
Posted on Google
Nigel Ewart
Trustindex verifies that the original source of the review is Google.
We’ve had a fantastic experience working with Michael, Sangeeta, and the team at Shout. They supported us in building and optimising our SEO strategy from the ground up, taking a thoughtful, data-driven approach that delivered consistent results.
Their process has been transparent and well-structured, with reporting that is clear, easy to understand, and genuinely useful. Sangeeta's communication has been excellent throughout, and we’ve always felt informed and supported.
We highly recommend Shout to any organisation looking to strengthen their online presence through SEO.
Posted on Google
Michael Gammon
Trustindex verifies that the original source of the review is Google.
We've been working with Shout for a little over a year now - moving to external support from an agency was a big transition for us, but one that the Shout team, specifically Matilda & Megan M have supported us with tremendously. Willing and eager to understand our requirements and how to best deliver on that each and every week. We look forward to continuing to work together in the future.
Posted on Google
Jessica Townley
Trustindex verifies that the original source of the review is Google.
Our experience with Michael and the team has been excellent. Their interest and ability to understand our business has been crucial in developing strategies that have improved both the growth and reach of our brand. In addition they have been able to bring in professional creative support to further develop and update our website.
Posted on Google
Michelle Skinner
Meet the team keeping you ahead of search
A senior team that’s spent 15 years staying at the forefront of how search evolves, now applying that same expertise to make sure your brand gets cited, not left behind.
Michael is a pioneer of the Australian digital marketing landscape. Since opening Shout in 2010, he’s driven growth for businesses of every shape and size. There isn’t a digital challenge he hasn’t seen or a platform he’s not experienced in.
Guy Rintoul
HEAD OF GROWTH
Guy brings a postgraduate qualification and 10+ years’ experience across SEO, Google Ads, social and web development. He sits at the intersection of strategy and delivery — building client partnerships and cutting through jargon to deliver clear, measurable growth.
Gabriela Serrano Ruiz
Head of Paid Media
Gabriela has 14 years in performance marketing, including Head of Biddable Media at B&T’s 2023 Performance Agency of the Year, and 10 years in executive leadership. She develops data-driven strategy across all paid media and leads teams towards excellence.
Chamal Alahakoon
Head of SEO
With 10+ years across enterprise and technical SEO, CRO and analytics, Chamal specialises in turning complex websites into high-converting customer journeys — especially where SEO, journey optimisation and emerging AEO/GEO opportunities intersect.
Parmiss Kia
SENIOR SEO LEAD
Parmiss brings 15+ years of senior in-house and agency SEO leadership, having driven organic and paid search growth at Kmart Australia ($450M incremental revenue), Country Road Group ($35M) and REA Group ($375M). She now specialises in AI Search and Answer Engine Optimisation,.
Eric Shaikh
DIRECTOR OF CLIENT SERVICES
Eric leads client services at Shout, bringing extensive digital marketing experience and a consultative approach to bridging strategy and business outcomes. He’s built a career on customer advocacy, turning complex challenges into clear, accountable growth plans.
Anna Martin
SEO CONTENT MANAGER
Anna spent years as a TV editor for networks including Warner Bros., ITV Studios, Fremantle and BBC Studios, cutting shows like My Kitchen Rules and The Great Australian Bakeoff. She now brings that storytelling instinct to Shout’s content strategy.
Laura Ridley
PAID MEDIA SPECIALIST
15+ years running paid social and performance media for major brands — Nestlé, Nespresso, Lion and Spotify as Performance Director at Reprise Australia (APAC Agency of the Year, 2021). Deep, hands-on paid social expertise at real scale.
AEO, or Answer Engine Optimisation, is the practice of structuring content so it can directly and clearly answer specific questions, making it more likely to be pulled into AI-generated answers, featured snippets or voice search results. It typically involves clear, concise formatting and content built around genuine user intent, rather than broad, general topics.
GEO, or Generative Engine Optimisation, refers to optimising content and brand signals to improve visibility within generative AI tools like ChatGPT, Gemini and Perplexity. It’s closely related to AEO, but places particular emphasis on how generative AI models synthesise, summarise and present information from multiple sources.
AEO and GEO are closely related and often used together, but AEO tends to focus on structuring content to directly answer specific questions, while GEO focuses more broadly on how generative AI tools discover, trust and cite brands when compiling answers. In practice, both disciplines rely on similar foundations, including clear content, strong entity signals and structured data.
Traditional SEO focuses on ranking web pages within search engine results, while AEO and GEO focus on being cited, summarised or recommended directly within AI-generated answers, often without a click-through to a website at all. Many of the same foundations apply, but AEO and GEO place greater emphasis on structured data, brand entity signals and content that can be easily extracted and trusted by AI systems.
Brands often aren’t cited in AI-generated answers due to weak structured data, inconsistent brand information across the web, or content that isn’t clearly structured to answer specific questions. Even businesses that rank well in traditional Google results can be overlooked by AI tools if these underlying signals aren’t in place.
An entity refers to a distinct, identifiable thing, such as your brand, product or service, that search engines and AI tools can recognise and understand consistently across the web. Clear, consistent entity information helps AI tools confidently connect your brand with what you offer, making you more likely to be cited accurately.
Structured data, often implemented through schema markup, is a standardised way of labelling information on a webpage so search engines and AI tools can more easily understand and extract it. Clear structured data makes it significantly easier for AI platforms to accurately interpret and reference your content, rather than risking misrepresentation or being overlooked entirely.
Monitoring AI citations typically requires manually testing relevant prompts across different AI platforms, as traditional analytics tools don’t yet fully capture this data. Shout Digital invests in the latest monitoring tools to track brand mentions and citations across AI-generated answers, giving businesses a clearer picture of their AI visibility in what remains a fast-developing area.
Yes, traditional SEO remains a critical foundation for AEO and GEO, as many AI tools draw on the same underlying signals, such as backlinks, content quality and site authority, when determining which sources to trust and cite. AEO and GEO should be treated as an evolution of SEO, not a replacement for it.
AEO and GEO are still rapidly evolving disciplines, and timelines can vary depending on how established your existing SEO foundations are and how quickly technical and content improvements are implemented. Some improvements, like fixing structured data or entity information, can influence visibility relatively quickly, while building broader authority and citation presence tends to take longer.
While AI-driven search is growing quickly and changing user behaviour, traditional search engines remain heavily used, and most AI tools still draw on similar underlying signals to determine credibility. Rather than one replacing the other, businesses increasingly need a strategy that accounts for both traditional rankings and AI-generated visibility.
Yes, AEO and GEO are relevant across virtually every industry, as AI tools are increasingly being used for everything from product research and comparisons to service recommendations and general enquiries. The specific tactics may vary depending on how your industry’s audience tends to use AI tools, but the underlying principles apply broadly.
Shout Digital has spent 15 years staying ahead of how search evolves, applying that same forward-thinking approach to AEO and GEO from the outset rather than reacting once the shift had already happened. Every account is handled by a dedicated, senior team, backed by a track record of over $100 million in new revenue generated for our clients.
Shout Digital treats AEO and GEO as an evolution of SEO, not a separate discipline, meaning your existing search authority carries through into AI-generated answers rather than starting from scratch. Every account is handled by a dedicated, senior team, including specialists with backgrounds at companies like Google and Apple, rather than being passed off to junior staff.
A good AEO and GEO agency should understand both traditional SEO foundations and the emerging signals AI platforms rely on, including structured data, entity clarity and answer-ready content. It’s also worth looking for an agency that can clearly explain how they measure AI visibility, since this is still an evolving area many providers haven’t fully developed the tools or expertise to track properly.
Yes, Shout Digital provides a free X-Chart audit, giving you a clear, honest picture of your current AI visibility, content structure and how you compare to competitors being cited instead of you. This audit forms the starting point for identifying the highest-impact opportunities before any budget is committed.
Shout Digital helps brands build visibility across major AI platforms including ChatGPT, Google AI Overviews, Gemini, Perplexity and Claude, recognising that customers are increasingly using multiple AI tools rather than relying on a single search engine. Strategy is tailored to reflect how your specific audience is most likely to be searching.
Yes, Shout Digital combines foundational SEO with AEO and GEO strategy, ensuring your brand builds authority that compounds across both traditional rankings and AI-generated answers. This integrated approach means you’re not managing two disconnected strategies, but one cohesive plan for visibility wherever customers search.
AEO and GEO pricing depends on factors like the current state of your technical foundations, the scope of content and structured data work required, and how many platforms you’re aiming to build visibility across. Shout Digital provides a free X-Chart audit upfront, so you have a clear picture of the opportunity and investment required before committing to any spend.
While AEO and GEO are newer disciplines, Shout Digital has spent over 15 years staying ahead of how search evolves, applying that same forward-thinking approach from their earliest stages. This means strategies are built on genuine SEO expertise, not reactive tactics chasing the latest trend.
Alongside AEO and GEO, Shout Digital’s services span local SEO, ecommerce SEO, enterprise SEO, international SEO, digital PR, paid social ads and Google Ads, allowing businesses to build a complete digital strategy that supports visibility across every channel. These services work together so your brand stays visible whether customers are searching on Google, asking an AI tool, or scrolling social media.