Work with the team that’s driven growth at the world’s biggest brands

From SMBs to enterprise companies, our clients hire us to get them out of the marketing weeds and deliver staggering results, on repeat.

Image of Frame 3004 1

smart Aussie businesses trust us to power their growth

Image of Logo
Image of Logo 1
Image of Logo 4
Image of Logo 6
Image of Logo 8
Image of Logo 2
Our team

Work with the team that delivers. Every time.

Our values power reliable results. Meet our department heads who live & breath these values.

Image of michael

Founder, Director

Founder, Director

Michael Jenkins

Michael is a pioneer of the Australian digital marketing landscape. Since opening Shout in 2010, he’s been the driver of growth and prosperity for countless businesses of all shapes, sizes and industries. Including his own, with Shout now employing 25 people. There isn’t a digital challenge he hasn’t seen or a platform he’s not experienced in.

Contact us
Image of person2

Head Of Growth

Head Of Growth

Matilda Toepfer

Matilda started her digital marketing career in Manchester at a digital agency that serviced all of Europe. She brings to Shout a wealth of knowledge about strategic digital marketing, data implementation and more. Her obsession with the latest technology combined with her need to get a deep understanding of her client’s business, means Matilda gets results.

Contact us
Image of Megan Moloney WEB

Chief Customer Officer

Chief Customer Officer

Megan Moloney

Megan brings 15+ years of experience driving intentional growth through digital marketing, tech innovation, and consumer strategy. She combines audience insight, process efficiency, and go-to-market expertise. Her strategic, commercially focused approach has delivered sustainable growth for hundreds of brands worldwide.

Contact us
Image of Gabriela Serrano WEB

Head of Paid Media

Head of Paid Media

Gabriela Serrano Ruiz

Gabriela has 14 years in performance marketing, including Head of Biddable Media B&Ts 2023 Performance Agency of the Year & 10 years in executive leadership. Her expertise is in developing & implementing data-driven marketing strategies across all paid media. She brings a proven track record in guiding performance teams towards excellence, promoting a culture of collaboration & professional growth.

Contact us
Image of person3

Head of SEO

Head of SEO

Shanaka Thanapathy

With more than 20 years experience in SEO marketing, Shanaka has garnered extensive knowledge and expertise in the field. Having worked in both Melbourne and London, he is the go-to professional for organic search strategies in Australia. Shanaka’s unique approach to SEO sets him apart, and his ability to rank websites in highly competitive markets is truly remarkable.

Contact us

From the Top End to the Apple Isle, we’re here to serve you.

Fact
We’re in the top 3% of Google Partners in Australia
Image of Australia
Image of logo
Work directly with ex-Google and Apple industry experts
Work with the same dedicated digital squad that knows your business
Build strategies tailored to your brand
Performance is determined by your KPIs
Prioritise constant growth and optimisation
Fast, transparent communication
No hidden fees
OTHER AGENCIES
Work is passed off to a junior generalist
Churn through inexperienced account managers
Copy/paste generic strategy frameworks
Prioritise their vanity metrics
Start coasting after set up
Lagging, jargon filled communication
Surprise costs and fees
SHOUT INSIGHTS

TRUE EXPERTS IN OUR FIELD

Image of B2C
Featured
Why Shout Digital Has a 98% Client Retention Rate (And What It Means for You)

98% of Shout Digital’s clients renew. The average tenure is six years. Here is what drives that number, what it means for the quality of the work, and what to watch for when evaluating any Australian digital marketing agency.

21 Apr 202610 Min Read
Image of shout digital blog thumb 388x261 how to choose a digital marketing agency in australia
Featured
What Is Generative Engine Optimisation (GEO)? The Australian Business Guide

Generative Engine Optimisation (GEO) is how Australian businesses get recommended by ChatGPT, Perplexity, Claude, and Google Gemini. This guide explains what GEO is, why it matters, and how to implement it in 2026.

20 Apr 202610 Min Read
Image of shout blog roll 388x261 F30 how to make the most of backlink monitoring
Featured
GEO vs AEO vs SEO: What Australian Businesses Need to Know in 2026

SEO, AEO, and GEO are three distinct disciplines that cover different surfaces of the modern Australian buyer journey. This guide explains how each one works, how they differ, and why integrating all three is the only way to build full-funnel visibility in 2026.

18 Apr 202610 Min Read
Image of Finance mb
Featured
Senior-Led vs Junior-Staffed Digital Agencies: What the Difference Costs You

Most agencies pitch you with their most experienced people, then hand your account to a graduate. This is what that bait-and-switch actually costs you, and five questions that will expose it before you sign.

18 Apr 202610 Min Read
Image of Law
Featured
Why Your Digital Marketing Isn’t Working: A Senior Strategist’s Diagnostic Guide

Stagnant traffic. Declining ROAS. A growing suspicion that your marketing budget is disappearing with nothing to show for it. This guide gives Marketing Managers and CMOs a senior strategist’s framework for diagnosing why digital marketing underperforms, and what a real fix looks like.

18 Apr 202610 Min Read
Image of shout digital what is answer engine optimisation 1200 630 1
SEO
What is Answer Engine Optimisation (AEO) and why it matters in 2026

Learn what Answer Engine Optimisation (AEO) is, how it differs from SEO, and why optimising for AI-powered tools matters for your business in 2026.

25 Feb 202610 Min Read
Image of shout digital how much does seo cost 1200 630
SEO
How much does SEO cost in 2026? The real cost of SEO in Australia

Discover what SEO actually costs in Australia in 2026. From monthly retainers to project pricing, learn what drives costs and how to invest wisely.

26 Feb 202610 Min Read
Image of shout digital blog feature SEO melbourne monthly game plan keep rankings revenue and ROI climbing 1200x630 1
SEO
SEO Melbourne Monthly Game Plan: Keep Rankings, Revenue and ROI Climbing

Stalled rankings? Organic traffic in a nosedive? Ready to boost your SEO momentum?  Maintaining a strong SEO presence for the long run can be tricky for small business owners in Melbourne. So we’re here to help ensure your SEO strategy continues to bring in traffic, sales and ROI beyond the first quarter of implementation. SEO […]

24 Feb 202610 Min Read
Image of shout digital blog thumb 388x261 how to choose a digital marketing agency in australia
SEO
How to Choose a Digital Marketing Agency in Australia That Grows Revenue

Choosing the right digital marketing agency in Australia can be the difference between surface-level activity and real revenue growth. While many agencies promise more traffic, impressions, and engagement, very few are accountable to outcomes that actually impact your bottom line.

In this guide, we break down how to choose a revenue-first digital marketing agency, what KPIs truly matter, how to assess SEO and paid media capability, and the key questions to ask before committing to a long-term partner.

06 Jan 202610 Min Read
SUBSCRIBE TO OUR NEWSLETTER

Not ready for experts to skyrocket your revenue?

GET CUTTING-EDGE INSIGHTS TO GROW. PLUS AN EBOOK

"*" indicates required fields

Image of Frame 3290