Work with the team that’s driven growth at the world’s biggest brands
From SMBs to enterprise companies, our clients hire us to get them out of the marketing weeds and deliver staggering results, on repeat.
$100,000,000
New revenue generated for our clients
TOP 3%
of Google Partners in Australia
smart Aussie businesses trust us to power their growth
Work with the team that delivers. Every time.
Our values power reliable results. Meet our department heads who live & breath these values.
Founder, Director
Founder, Director
Michael Jenkins
Michael is a pioneer of the Australian digital marketing landscape. Since opening Shout in 2010, he’s been the driver of growth and prosperity for countless businesses of all shapes, sizes and industries. Including his own, with Shout now employing 25 people. There isn’t a digital challenge he hasn’t seen or a platform he’s not experienced in.
Contact us
Head Of Growth
Head Of Growth
Matilda Toepfer
Matilda started her digital marketing career in Manchester at a digital agency that serviced all of Europe. She brings to Shout a wealth of knowledge about strategic digital marketing, data implementation and more. Her obsession with the latest technology combined with her need to get a deep understanding of her client’s business, means Matilda gets results.
Contact us
Chief Customer Officer
Chief Customer Officer
Megan Moloney
Megan brings 15+ years of experience driving intentional growth through digital marketing, tech innovation, and consumer strategy. She combines audience insight, process efficiency, and go-to-market expertise. Her strategic, commercially focused approach has delivered sustainable growth for hundreds of brands worldwide.
Contact us
Head of Paid Media
Head of Paid Media
Gabriela Serrano Ruiz
Gabriela has 14 years in performance marketing, including Head of Biddable Media B&Ts 2023 Performance Agency of the Year & 10 years in executive leadership. Her expertise is in developing & implementing data-driven marketing strategies across all paid media. She brings a proven track record in guiding performance teams towards excellence, promoting a culture of collaboration & professional growth.
Contact us
Head of SEO
Head of SEO
Shanaka Thanapathy
With more than 20 years experience in SEO marketing, Shanaka has garnered extensive knowledge and expertise in the field. Having worked in both Melbourne and London, he is the go-to professional for organic search strategies in Australia. Shanaka’s unique approach to SEO sets him apart, and his ability to rank websites in highly competitive markets is truly remarkable.
Contact usFrom the Top End to the Apple Isle, we’re here to serve you.
Fact
We’re in the top 3% of Google Partners in Australia
OTHER AGENCIES
TRUE EXPERTS IN OUR FIELD
The Real Cost of Offshore SEO: What Australian Businesses Risk
Offshore SEO outsourcing carries six distinct risks for Australian businesses: Google penalties from PBN link schemes, data security exposure under the Australian Privacy Act, cultural misalignment, time zone delays, accountability gaps, and hidden costs. Here is how to assess the real cost before you sign.
Why Your Competitors Show Up in ChatGPT (And Your Brand Doesn’t)
If your competitors keep showing up in ChatGPT and Perplexity answers while your brand doesn’t, this guide explains exactly why and what to do about it. The brands that appear in AI answers have been optimised for citation. This is fixable.
Why Shout Digital Has a 98% Client Retention Rate (And What It Means for You)
98% of Shout Digital’s clients renew. The average tenure is six years. Here is what drives that number, what it means for the quality of the work, and what to watch for when evaluating any Australian digital marketing agency.
What Is Generative Engine Optimisation (GEO)? The Australian Business Guide
Generative Engine Optimisation (GEO) is how Australian businesses get recommended by ChatGPT, Perplexity, Claude, and Google Gemini. This guide explains what GEO is, why it matters, and how to implement it in 2026.
GEO vs AEO vs SEO: What Australian Businesses Need to Know in 2026
SEO, AEO, and GEO are three distinct disciplines that cover different surfaces of the modern Australian buyer journey. This guide explains how each one works, how they differ, and why integrating all three is the only way to build full-funnel visibility in 2026.
Senior-Led vs Junior-Staffed Digital Agencies: What the Difference Costs You
Most agencies pitch you with their most experienced people, then hand your account to a graduate. This is what that bait-and-switch actually costs you, and five questions that will expose it before you sign.
Why Your Digital Marketing Isn’t Working: A Senior Strategist’s Diagnostic Guide
Stagnant traffic. Declining ROAS. A growing suspicion that your marketing budget is disappearing with nothing to show for it. This guide gives Marketing Managers and CMOs a senior strategist’s framework for diagnosing why digital marketing underperforms, and what a real fix looks like.
What is Answer Engine Optimisation (AEO) and why it matters in 2026
Learn what Answer Engine Optimisation (AEO) is, how it differs from SEO, and why optimising for AI-powered tools matters for your business in 2026.
How much does SEO cost in 2026? The real cost of SEO in Australia
Discover what SEO actually costs in Australia in 2026. From monthly retainers to project pricing, learn what drives costs and how to invest wisely.
Not ready for experts to skyrocket your revenue?
GET CUTTING-EDGE INSIGHTS TO GROW. PLUS AN EBOOK
"*" indicates required fields
