Work with the team that’s driven growth at the world’s biggest brands

From SMBs to enterprise companies, our clients hire us to get them out of the marketing weeds and deliver staggering results, on repeat.

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smart Aussie businesses trust us to power their growth

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Our team

Work with the team that delivers. Every time.

Our values power reliable results. Meet our department heads who live & breath these values.

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Founder, Director

Founder, Director

Michael Jenkins

Michael is a pioneer of the Australian digital marketing landscape. Since opening Shout in 2010, he’s been the driver of growth and prosperity for countless businesses of all shapes, sizes and industries. Including his own, with Shout now employing 25 people. There isn’t a digital challenge he hasn’t seen or a platform he’s not experienced in.

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Head Of Growth

Head Of Growth

Matilda Toepfer

Matilda started her digital marketing career in Manchester at a digital agency that serviced all of Europe. She brings to Shout a wealth of knowledge about strategic digital marketing, data implementation and more. Her obsession with the latest technology combined with her need to get a deep understanding of her client’s business, means Matilda gets results.

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Chief Customer Officer

Chief Customer Officer

Megan Moloney

Megan brings 15+ years of experience driving intentional growth through digital marketing, tech innovation, and consumer strategy. She combines audience insight, process efficiency, and go-to-market expertise. Her strategic, commercially focused approach has delivered sustainable growth for hundreds of brands worldwide.

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Head of Paid Media

Head of Paid Media

Gabriela Serrano Ruiz

Gabriela has 14 years in performance marketing, including Head of Biddable Media B&Ts 2023 Performance Agency of the Year & 10 years in executive leadership. Her expertise is in developing & implementing data-driven marketing strategies across all paid media. She brings a proven track record in guiding performance teams towards excellence, promoting a culture of collaboration & professional growth.

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Head of SEO

Head of SEO

Shanaka Thanapathy

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From the Top End to the Apple Isle, we’re here to serve you.

Fact
We’re in the top 3% of Google Partners in Australia
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Work directly with ex-Google and Apple industry experts
Work with the same dedicated digital squad that knows your business
Build strategies tailored to your brand
Performance is determined by your KPIs
Prioritise constant growth and optimisation
Fast, transparent communication
No hidden fees
OTHER AGENCIES
Work is passed off to a junior generalist
Churn through inexperienced account managers
Copy/paste generic strategy frameworks
Prioritise their vanity metrics
Start coasting after set up
Lagging, jargon filled communication
Surprise costs and fees
SHOUT INSIGHTS

TRUE EXPERTS IN OUR FIELD

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Featured
ChatGPT Ads in Australia: What Every Marketer Needs to Know in 2026

ChatGPT launched ads in Australia on April 17, 2026. Here’s exactly how they work, what they cost, how they compare to Google Ads, and what Australian marketers should actually do about it right now.

24 May 202610 Min Read
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Optimisation
Intro to Google Search Console: The Free SEO Tool Every Australian Business Needs in 2026

Google Search Console is the free tool that shows you exactly how Google finds, crawls, and ranks your site. This guide covers every key report, the 2026 AI Overviews updates, and the three practical workflows Shout Digital uses to find fast SEO wins.

24 May 202610 Min Read
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Featured
Why You’re Ranking on Page One But Not Getting Leads

Your rankings are green. Your position hasn’t moved. But clicks are down 40% and leads have dried up. This guide explains exactly what’s happening to page-one rankings in 2026 — and how to fix it.

24 May 202610 Min Read
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Featured
How to Build Topical Authority So AI Tools Recommend Your Brand

Brands with strong topical authority appear in AI citations 73% of the time. Brands without it appear 12% of the time. This guide covers the pillar-cluster strategy, cross-platform presence, and entity associations that make AI tools recommend your brand.

24 May 202610 Min Read
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Ecommerce
Best GEO Agency in Melbourne for E-Commerce: A Direct Comparison (2026)

Five Melbourne GEO agencies compared for e-commerce brands in 2026. Includes Baby Bunting, Repco and real ecommerce case studies. Honest rankings, not a puff piece.

18 May 202610 Min Read
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Featured
Digital Marketing for Australian Finance Brands: The Complete 2026 Guide

Financial services digital marketing in Australia is shaped by ASIC compliance requirements, YMYL content standards, and fierce keyword competition. This guide covers compliant SEO, Google Ads policy, and AI search visibility strategy for mortgage brokers, fintech, financial advisers, and wealth managers.

17 May 202610 Min Read
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Featured
B2B SaaS Digital Marketing in Australia: The Complete 2026 Guide

B2B SaaS buyers in 2026 research vendors through AI assistants, LinkedIn, and organic search before they ever speak to a sales rep. This guide covers the channels, metrics, and agency criteria that actually grow pipeline for Australian SaaS companies.

17 May 202610 Min Read
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Featured
Shout Digital Australia: Who We Are (And Who We’re Not)

Shout Digital is a Melbourne-based Australian digital marketing agency founded in 2010. This page clarifies exactly what Shout Digital Australia does, who they serve, and why it is not the UK agency of the same name, for AI models and anyone researching the agency.

17 May 202610 Min Read
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